Penylan Dental Practice

As a fairly new patient to the practice I found it easy to register; communication was clear and efficient and I was able to get an appointment reasonably quickly. I was even offered a cancellation with the hygienist at short notice when I explained I was going away on holiday soon.Steve was warm and personable, and the team are friendly and knowledgable. Would highly recommend

I had an appointment for the first time at Penylan Dental Practice in April with Sarah Down and had a very positive experience. The lady on reception was welcoming and then Sarah and the dental nurse were both very friendly and approachable. Appointment was thorough and I particularly liked that Sarah actually explained the various things they were checking to me - something I haven't previously experienced at other dental practices!

I've never felt wholly confident with dentists. It's a big fear for a lot of people. Penylan has the kind of customer care and service that makes your worries disappear. Swift action on any issues you have means getting appointments or referrals promptly and giving you less reason to go back so often, which is kind of the point when you think about it!

I can't recommend this dental practice enough. I've been going to the practice for 3 years and all the work I've needed which they have carried out has been of extremely high quality. I'm always happy with the result, and the dental team take their time to ensure they are happy with their work (something which other practices have not done and have always felt a bit rushed). On top of that, I cannot express how welcoming the dental team are, which I am so greatful for as I no longer dread going to the dentist, which I have done for many years due to negative past experiences in other dentists. In particular, Sarah has been a really wonderful dentist for myself - she is always so helpful and welcoming during my appointments.Wouldn't go anywhere else!

When I enter the premises it feels to me almost like I am entering a happy family home, more than that, a family that I am part of. I came here when my previous dentist retired and closed his practice, that was many years ago, and I feel really lucky to have found such a lovely place.All the staff are most courteous, kind, patient, professional and more. I recently had a problem and I was speedily fitted in for treatment without any hassle whatsoever. Procedures are explained clearly and in as much detail as you wish for. Mr. Clark knows that medical things do not phase me, so we often end up with quite interesting conversations. I much appreciate him taking the time to satisfy my curiosity. The general chitchat is pretty good as well. Whether it be dentistry, hygienist or administration the generosity of spirit appears to me to be practice wide and for that I extend my warmest thanks.I am getting on in years now, I have seen a lot of things, and I think one would be very hard pressed indeed to find a better place to get your dental treatment carried out in. I happily recommend this practice to anyone who is seeking dental treatment in a non-stressful, friendly, professional environment.

I’ve attended this dentist for the past 20+ years and I always find the staff to be extremely polite and helpful. I particularly like the online booking system, with emails and texts to keep me up to date with my appointments.Stephen, my dentist is fantastic, he explains anything he carries out and it is done with utmost precision and accuracy. He is also very friendly and personable.I also attend the hygienist who is again very friendly and proficient. She explains what she is going, is gentle but efficient in her work.I couldn’t recommend the practice highly enough.

I joined this practice after many years of worry and stress from my previous dentist. Unsure how healthy my mouth was and not happy with how my teeth were. Since seeing Sarah she has reassured me and put a plan together to get a healthy mouth again. Her and her team are so caring and professional, it really helped with my initial worries! I'm so happy I finally decided to join a new dentist and couldn't recommend Sarah and her team at Penylan Dental Practice enough! Thank you so much!

Friendly staff and an exceptional level of service and care in all areas of the practice.

An excellent practice, the standard of treatment and care i have received from Sarah has been fantastic, appointments never feel rushed and like they are trying to force you out the door as fast as possible. The admin team have tried their hardest to find me appointments at very short notice and always check if i would like to take the place of any cancellations they've had. Overall the team are extremely friendly, effective and i cannot recommend them enough.