Finer Lay Flooring

Great honest service in store, fitting arranged for following week, carpet fitter Colin did a super job. I was recommended to try Finer Lay out after being quoted a daft price from United Carpets. In the end I got a better quality carpet for a far lower price (50% cheaper) and much better quality fit. Just had them out to measure stairs and hope to find what I'm looking for again to repeat our custom. *UPDATE w/ star downgrade* Had Finer Lay again for stairs. Again, very competitively priced carpet and good service in store. Unfortunately, however, different fitters came this time and made an absolute pig's ear of the fitting. The business owner called and personally apologised and arranged for the fitters to return and rectify. I wanted a different fitter to come and sort but apparently that's not the done thing in the trade so same two came back out. They improved the fit on their first attempt but I could still pick fault with it. The downside of a cheap fitting cost I.M.O... some fitters will compromise quality of work to try and get the job done quicker. I would still source carpets from Finer Lay but would consider sorting out my own fitting in future. Ultimately though fitters represent the store even if they are independent contractors and so, without being able to review the fitters themselves, their poor service has to be reflected in the review of the store. Had I not had the very positive first experience, they'd be getting a 2* because of the poor quality of fit.

Had a quote over a thousand for the carpet we chose, underlay and grippers for 2 bedrooms, a hallway, a landing, stairs and a big front room. Fitters came just over a week later on agreed time and date and took roughly 3-4 hours fitting. Did a great job apart from a few loose threads on the stairs but not even noticeable unless I'm hoovering. Going to get a quote for our third bedroom and maybe even look at some lino for our kitchen soon.

Have used this shop for over 15 years, excellent customer service, superb quality carpets, and the best price around. Never had any issues with any of the carpets and fittings when purchasing from here. The the owner is very friendly and trust worthy, as well being very reliable. Cant recommend Finer Lay enough. Support your local small business .. YOU wont be disappointed.

Carpets were great but my bed frame was scratched and damaged. I rang Lee at the shop and he had no interest whatsoever and was short and rude. Gave me the numbers of the fitters to speak to. He was also rude and abusive and hung up on me. Would recommend using your own fitters.

Great prices well impressed wouldn't go anywhere else for my carpets just had staircase fitted looks fantastic that's the 5th room I have had done with these guys now wouldn't go anywhere else

Just had stairs carpet fitted always good service and value for money looks lovely thankyou.

Lee and is staff are very helpful and know what they are selling you really good prices for quality floor covering highly recommend you visit them

Had carpets from here before. This family run business always has a good selection of reasonable priced carpets. The friendly staff are always prepared to advise and are happy to come out and measure. The fitters are great. Would always make Finer Lay my first port of call when looking for carpets.

Fantastic, service, quality, prices and fitting, shopped here with Lee for over 20 years always tries his best to save you money best carpet shop in Rotherham