Queens Guest House

No highlights what so ever. A case for zero stars to be an optionRoom was awful. Everywhere just stinks of cigarettes . The word deluxe should never ever be mentioned of the room, bathroom looked like it was from a horror movie. Mattress was a bit of foam, pillows was sandbags. Had to leave at 6am to get home to get a shower and all that for £200 for one night. Trading standards are on the case as I want my money back. Room 101 we thought it was an joke and room lol

This was a cheap and cheerful place that was definitely worth the money. The room was big and airy, it was clean, comfortable, and the staff were wonderfully friendly. The whole place is a bit on the shabby side but the staff make sure that the guests are respectful and quiet so you can be sure of a good night's sleep. The location is great too - it's a 2 minute walk to the bus stop, which run regularly into the city centre and the journey takes about 10 minutes. A taxi costs less than a tenner into the city and if you can be bothered, it's less than a 30 minute walk. Good value - I'd stay again.

10 mins away from the city centre or an hour away from Bury. It's a hostel with basic rooms and shared bathroom facilities. I had nowhere to hang towels or clothes and there was no remote for the television, walls, ceilings and floors are paper thin so if someone moves you can hear them. There was no plug next to the bed

The service was awful, no one at the reception and we had to wait 15 minutes for somebody to appear, the rooms were so tiny and had bad smells, the sink was broken and glued together. The location was also very inconvenient for a stay in Manchester.

The most dreadful experience. It’s dirty smelly and unkept It was expensive and its a building not fit for purpose I would have left only I couldn’t find another place on the night as Manchester was very busy that weekend

Very expensive! The owners definitely took advantage of the fact that there was events all over the city on this weekend, we last minute got hold of tickets for an event at AO Arena and this seemed one of very few rooms left in Machester. We paid £230 for a twin room, this room should have been £120 max (and that's been generous) the rooms are extremely tired, bathrooms aren't suitable to use, decor needs a tidy and the beds are essentially a very thin piece of foam. You can tell the owners are hard working as they were cleaning when we checked in but my issue is the price, the don't get what you pay for.

Not happy at all first day arrived first room no plug sockets working two big stsins on celling let Angela know immediately and she said I will change your room there's been leaks through the ceiling obviously the room should not be allowed to have guest in there at all till sorted and hazard free second room looked better than first room woke up to a toilet full of shift and smelt so bad woke up at 6.30am had wait till 10.40am to finally by chance see either staurt or Angela I saw Staurt let him knw his reply was yeah this always happens he came back 15min later and said going to change your room again have in mind from 6.30 till 1.20pm I couldn't go toilet had wait for new room to do so 3rd room well read my comments and will see the reality of staying here I will be leaving today and asking full refund I will not be returning truly unsatisfied and it's not fair or professional the way thy run this building a waste when ppl have no passion or care or knowledge of customer care passion hygiene safety or common sense !!!Hospitality 0not attentive or caring no1 to get help or ask questions if need something instead your left to yourself as no staff work here at all there's a man and woman Angela and Stuart they are partners and thy are not In reception less from 4pm till 7pm then part from that good luck finding them as thy liv in same property don't know where thou.Facilities 0two cups wich look dirty and overly used with couple sugar sachets and tea sachets and coffee sachets and a kettle with tea spoon when comes to toiletries wich is stated thy facilate no thy give u small brown towel and a tiny small circle soap that's it so if you do come bring everything yourself as you will be forced to spend money to keep yourself tidy and cleanSleep 0Beds are foam on bed frame no mattress pillow is so thin it's a pillow case uncomfortable sleep noisy guests here on loud phone calls to loud talking and laughing so if you want a relax full stay don't think you will receive it hereI'm shattered cant wait to get home have a shower and sleep.On top of this no breakfast or food available at all for the price it's not worth walking into this place better go else where and have a real hotel experience the place here is dirty grubby marks stains( mess everywhere outside in garden area look out your window and can see the unpleasant sights surrounding hotel) avoid go anywhere but here !!!!!!!!! No value of money an insult

Noisy guests!!!Once the receptionist found us a replacement room after they realised we were double booked, we found ourselves in the only remaining room.The guests then proceeded to spend the next 8 hours obliterating the no excessive noise rule and were screaming down the corridors, drunkenly shouting throughout the night, banging on doors and having shouting matches over the phone. These were all different people mind.It was a jokeNothing was enforced or organised.So despite the room itself being fine, the rest was abysmal. And it's a fair ways away from the centre.

Very rude host, implied I was lying when I mentioned that the receptionist did not tell me about a late £10 check in fee. I'm fine paying the amount as I was indeed late, however the truth still holds that I was not told about the late fee when I rang the first time!