Ronald McDonald House Alder Hey

Honestly couldn’t fault this place, not really got much to say about it. Only downfall is when we was leaving I told my partner they could keep the £30 deposit. As I was filling the form out to check one the lady on reception rudely asked if they were keeping the money. Because she asked I said no and kept it. The reply I got was very rude and unprofessional Thought it was cheeky to be asking people and told her I wouldn’t of wanted it back if she didn’t ask.

Our 3rd visit to RM House. A home from home in a house that love built sums it up. A place to unwind, eat and sleep whilst your sick child is being cared for at Alder Hey Children's Hospital only a stone's throw away. The rooms are clean and well furnished. Staff are fantastic and try and cater to your needs. The kitchen facilities are good and they also have washing, drying and ironing facilities. If it wasn't for this lovely place to stay the parents would have to fork out a lot of money for a hotel and cafes. They charge you 30.00 for your stay and my hubby and I donated this money because keeping the house up and running for years to come. Thank you RM House for our 3 week stay, hopefully you get many many donations to this wonderful place.

Was very clean and loads facilities staff were so helpful with stay

Friendly people's and fine atmosphere inside house

I am staying here while my little girl is being treated at Alder Hey. The staff here are so helpful and being able to be so close to my daughter means everything to me. You don't realise how important a place like this is until you need it. It is a charity and needs all the support it can get. As soon as things settle down for us I will be trying to raise money for this amazing place. Thank you so much!

Nice place while the children are in hospital, parking is only two hours, and it a long walk from the hospital to Ronald McDonald's house. So you have to leave your car at the hospital main car park, which can be expensive if you there all week.

Free accommodation, but it shows. A multi million pound company that expects families to put up with broke fridges and washing machines. Rooms that haven't been decorated since 1982 and ants in the kitchen. Don't get me wrong its good having free accommodation but where is all the cash going from peoples donations because it definitely isn't going into the upkeep of this place. Needs a total redecoration and new washing machines and fridges. Staff are ok, doing the best in the situation

Had to stay here in july as my son was having an op done in alderhay so stayed for 3nights, staff at the house are great, so friendly, helpful and welcoming.Has shared kitchens and washing facilities which is great for people who stay both short and long term.

The staff on reception was very helpful and explained everything.