Hays Travel Newport Wales

Will definitely book another holiday with hays travel easy to get hold of holiday refunded within 4 weeks of cancellation

Cannot fault the service at this store, so friendly, welcoming, and nothing is too much trouble. They even printed out our boarding passes (something no other travel agents can be bothered doing). Definitely recommend Hayes travel and the staff at this store. BIG thank you from us. We plan a few trips this year so we will be back to see you again shortly.

I was there this August during my stay in Newport. And I exchanged my U.S.dollars to British pounds at this store .I also asked about St.woolos cemetery as I didn't know where my late soulmate was buried as I actually didn't know ( though I did physically felt it ,very hard to explain . He was my 1st b.f.,but my ex bestfriend & his family ,friends, tored us apart &they've done so much more caused me pts w/ o recognizing myself for decades !! ) & two ladies worked there were super sweet & very sympathetic & gave me information & advices ( told me it'd take two ,three days to find it as it was such a massive cemetery !! I Even if I was very lucky , it'd take 3 hours ,4 maybe at least ! ) & wished me for the best luck !!! When I got there at the cemetery ,I did find it within an hour by a very nice man who was there at the cemetery ,who was an actor loves visiting the cemetery for a spiritual reason !! His neice knew the location !! Anyway,thank you all very very much from the bottom of my heart !!! I highly recommend this shop because of the two female workers, their sweetness ,their professionalisms didn't stop at being just employees doing their jobs, but they went beyond to give me more personal touch & emotional/ spiritual lifts / supports !!! They made my day that day !! They got no clues for that ! They just did it as they were simply very caring !!! I found Welsh ladies are SO WARM & STRONG , both emotionally/ physically !!! Real dragons !!! They ( Welsh ladies everywhere in Wales ) made me really wish if I were Welsh !!! I got so much helps from Welsh ladies everywhere I went in Wales !! They're PRECIOUS !!! As for exchanging the currency, I have to give Americans the heads -up that they ( & many places ,I believe )won't take the money if damaged ,or wrinkled ,or scribbled on it !! Lol. I am Japanese, but been living here in the States for so long ,over 3 decades ,so got used to it !! Lol Hays & some shops at The Heathrow didn't !! ( Euro Exchange did ) So,remember this !

Great travel agents, staff are very knowledgeable and go more than the proverbial extra mile to help.

Super helpful staff. I'll definitely use again

We are at this moment on a coach coming back from Stansted to Newport!! Our flight from krakow to Bristol was cancelled the night before travelling back home with easyjet!! We have had to pay out an extra £620 for and earlier fight back to UK via Ryanair!! Even though we were due to fly back to Bristol on 10th Jun at 11:10am!! The flight they offered us was the same day but going to Luton Airport at 18:35pm!! When told easyjet rep that we need to get home fro our jobs! He replied Not my problem!! Won't be going with Hayes again as they didn't want to know either

Claire was amazing, got me the holiday I wanted at a superb price.. so good I booked 2 :)

Via the phone. Customer service was totally awesome for the Newport branch. Brilliant deal and knowledge of the area we are going too. Money back put our minds at ease. A massive thankyou to rob the manager and hayley. They are a credit to hays travel. Xx

Very informative and helpful, recommend them for all your travel needs.