The City Warehouse ApartHotel

i stayed around a month ago, the apartments are very clean and the staff are friendly and helped us out on where’s best to go out for the night. however, prior to the check in date i didn’t receive any email/messages about my booking other than a confirmation. when arrived we had to pay a £100 deposit (which we didn’t know about) and the lift was out of order (also didn’t know about). i still haven’t received my deposit back or received any email stating if we’re getting it back or not. i’ve emailed and got nothing in return.

I have stayed in numerous places in Manchester over the last 15 or so years, and this place was the best by far....just wish I had found it earlier! Superb value for money all round.The location is fantastic (surrounded by great amenities including numerous bars and restaurants) and central, with great transport links for if you want to venture outside the city centre (such as to the Trafford Centre etc) or to explore other parts of the north west (in easy reach of Manchester Victoria and Piccadilly train stations).The apartment itself was more than spacious with an extremely comfy bed and a completely quiet room - an excellent combination for a good nights sleep. The bathroom and kitchen were excellent too, with more than enough utensils in the kitchen for cooking throughout my stay. The staff were also extremely friendly, and helped create a family vibe which was a nice touch.

Great location, lovely staff that were really helpful. We came as a big group and arrived at different times and this was no problem to the lovely team. Initially we couldn’t close the bedroom window and someone came up immediately to sort it. Security deposit was required but we were made aware of this in advance so not a problem. There are signs of lots of wear and tear throughout the apartments but with a reasonably priced, city centre location, it was to be expected. Perfect for a weekend away to enjoy the city centre.

Rooms are great - comfortable beds, good heating, all equipment are well-checked and in good condition. The staff team is extremely welcoming and supportive with our requests and inquiries throughout our stay.

We stayed for 7 weeks the apartment was very comfortable and I want to thank Vanessa and her daughter for their work ,and great spirit their cleaning service was great.

We as group of friends really enjoyed staying here overnight. Receptionist is very kind and helpful while we checked in.Apartment had enough space and the room was clean and tidy enough, plus the approach due to central location is a advantage.We would highly recommend to anyone who plan to stay in for a weekend or for holiday’s!!!

Super helpful and friendly staff. I'd mistakenly booked one double room apartment to stay in with my son but, the day before, realised my mistake and called them to explain the situation. They very kindly upgraded us to a two bed apartment at no extra cost! I honestly can't fault their customer service. THANK YOU!

Location is great and apartment is family friendly and clean.Unfortunately, the lift was broken and we had to carry 6 heavy bags to the 4th floor! To be fair the staff send a notice email in early morning of the same check in day and offered a free cancellation but it was to late to find another place to stay for big family. Also, The lady in the reception helped us be keeping one large bag in the ground floor. It was difficult two nights with my old mother and my little baby.I suggest preparing a storage room for customers luggage for future similar situations.

Such a lovely place to stay. Got upgraded to a comfortable, spacious apartment on arrival. Felt very safe, security guards so friendly and helpful, rang us taxis to airport and to many places around the city. Will definitely stay here again.

The experience is poor, the elevator cannot be used, we have children and use a stroller, and there are a lot of luggage, we need to climb the stairs, there are no toiletries in the toilet, the door lock handle of the room is about to fall off, it feels unsafe at night, and the lights are very dim , old, old sofa, almost none of the basic hotel services that should be provided, like an express hotel. It makes people feel very uncomfortable. Not really a 4 star hotel at all.