Ginger Plumbing & Heating

We asked his advice on changing our heating system and after his unbiased advice, we decided against changing it. It's refreshing to find a tradesman who really cares about his customers.Rest assured, any future work will go his way.

Keith is a fantastic plumber. He is reliable, takes pride in his work and is good value too. Highly recommended.

I can’t recommend Ginger Plumbing highly enough. When Keith found out we were without heating and hot water he pulled out all the stops to get us back up and running. Fabulous customer service and a great job done.

I have used Keith for many years and shall continue to do so. He recently did a complete central heating installation including a bathroom, en suite and shower-room in the renovation of a 3 storey property. It was a complicated job. He knows what he's doing. He is punctual, efficient and tidy! If there is a problem of any sort he will come back to sort it with no fuss. Love his sense of humour and shall use him again and again.

I messaged Keith in the early hours of the morning. He arrived at 8.30, assessed the fault, explained fully what was wrong, how the repair could be fixed and the cost of repairing the boiler. Keith returned after a hard day's work, a breakdown and horrible weather.The boiler is now fixed and serviced. We were more than happy to pay his very reasonable fee and thank him very much for removing a huge boiler concern in to a low cost repair. Thank you. Mrs G 181. One week later on Mon we developed a leak from undernesath the boiler unit. I text the plumber twice. He spoke to my husband. He attended Tues evening to say the blocking of the trap He had unblocked for £60 was not at fault, but now needed now have a service for £70 to unblock the unit inside and the trap being blocked was not same fault. My thought, if I had paid £70 for service in first instance I would have paid £70. Now I'm paying £60 + £70 for 2 x jobs! During the service Keith stated he had a water pump in the shed I could have, which would take 20 mins to fit. He couldnt do repair at time of service, so I asked him to fit me in. Because i queried the costing of both repairs, both leak & service behind the inspection plate, which could have been done in one job (not 2 x costs), Keith send an apprentice. The young lad fitted the new 2nd hand returned pump, which now cost me another £50 (not free from shed) and £50 labour (1 hour, not 20 mins). Again I queried cost as that's not what he quoted. Keith said I had a good price. The apprentice took my old pump, even though I had asked for it to be left on site. When I re-requested it, Ginge Plumbing had removed the electrical cover so I could not refurb or reuse the original faulty pump. When I went to his premises and asked for cover, Keith said the apprentice had thrown it away. When I said I would write a review re a list of events, Keith attended my house (4 doors away) within 10 mins with 2 x covers. I chose the correct cover and he left. I was appreciative he stopped the flooding in the first visit. He was quick and the leak stopped for 4 days. Then he promoted service and lied re pump quotation. I'm happy the boiler is now serviced.

Keith is excellent, always gets the job done quickly and goes the extra mile to help.

As soon as our boiler broke keith very quickly fit us into his busy schedule. He was very efficient and tidy and took pride in his work. He also said to ring him if we had any problems and talked my husband through the controls over the phone. He is very helpful and glad to know he is at the end of the phone if we need him. Very pleased with our new boiler. Good job well done. Thank you keith would definitely recommend.

Can't recommend enough. We have a very old heating system and i wouldn't have blamed him if he'd just run away. He stuck with it, found the part and got us going again. Very professional and covid aware. Nice guy to boot. Wouldn't hesitate to use him in the future. Thanks for a good job.

They were unable to attend due to the amount of work they had on but were extremely helpful on the phone. Took time out of his busy day to support someone when there may not be a fee. Highly professional and I would very much recommend and will use in the future

Taking on a huge house renovation is always daunting and finding the right trades people is essential, especially when you are moving to a completely new area like I did. I hired Keith to fit a new boiler system / rads / install a bathroom and do the pipework for my new kitchen. Where so many other tradesmen let me down Keith was absolutely brilliant. Always at the end of the phone if I had a problem, put me in touch with a fantastic electrician when another one turned out to be a cowboy. Turned up when he said he would, never once let me down. Was hard working, honest and competitively priced. I would 100% recommend Keith to anybody looking for a plumber. I now have a lovely warm house....A HUGE THANKS KEITH we got there in the end and you were a superstar!!!!!