Cheshire Audio

Very helpful and knowledgeable, especially on turntables

Phil offered help and advice to me regarding shipping my 80s planar 2 overseas and even answered a question about a new p1 I bought from someone else. There was nothing in it for him. Generous and knowledgeable plus he has an excellent YouTube channel. Thanks Phil!

I can only say that Phil at Cheshire Audio is a gentleman. His customer service and willingness to help his clients is first class.I approached him regarding a combination of a Rega Amp and some Ophidian speakers. I also needed a couple of peripherals (RCA cable and Banana plugs).Philip was prepared to advise, guide, and although I was a remotely located customer, extend the same care and attention that he would have had I walked into his shop.We agreed a deal on the amp and speakers. He sourced, packaged, and delivered exactly as agreed, and to the timescale.Further, the interconnect he included as part of the deal was a high quality Italian cable (Ricable), above and beyond what we had agreed. Clearly not just one he had second hand in the shop..... I was very happy when I opened the box!He cares about his customers (whatever the budget), that's very clear.Highly regarded and very much recommended.... Oh, and the Ophidian speakers, never mind the Rega Amp, are a hidden gem, if you haven't heard them.Thanks, Phil.

I'd been searching a while for a traditional and local HIFI dealer when a client of mine suggested I check out Cheshire Audio. I'm glad I did and would wholeheartedly recommend anyone else buying HIFI to do the same.Philip is really nice guy, very knowledgeable and patient, with no hard sell. He had even heard of my 1970's FONS turntable; which he expertly fitted a new cartridge to attached SME 3009 tone arm (plus a necessary 'quick' soldering repair job for free). A couple of equipment upgrades later, including the trial of some speakers at home, and the FONS is singing like never before......Happy Days !!Thanks again Philip and I look forward to visiting you again soon.

I have never been to the shop, however, I have contacted Cheshire Audio with regards to a CD player repair. Very happy

Nipped in here last year hoping to get an automatic turntable repaired - the owner was honest about the unfeasible time/cost of repairing such a device, and was really knowledgeable about it all. Super helpful and it seems he runs a nice business.

Bought a Rega P1 with my son from Philip. Excellent service offered, with very comfortable - and enjoyable - demonstration. Great to have a bricks and mortar shop of this calibre near to me. Plenty more that interests me from Philip's product portfolio, including Kiseki cartridges and Stax earspeakers! Oh for a lottery win! Now following Philip on YouTube as well - interesting content and very informative - and I love Philip's presenting style! Well worth looking into and supporting. Thank you, Philip.

It looked like the motor of my Rega Planar 3 record player had stopped working. Cheshire Audio offered really helpful advice on the phone as well as by email, identifying the problem as a failed resistor. I also checked out their YouTube videos, which are brilliant and massively helpful too! Highly recommended.

Phil is a real helpful guy with a small.but nice shop.