Stirling Highland Hotel

Staff are all very professional, customer focussed, pleasant as well as helpful. Room was immaculate and facilities terrific. Best part was evening meal. The selection at breakfast was amazing. I had small issue with bill that was rectified immediately without an issue. Would stay again

This hotel went above and beyond. My family and I recently stayed the staff was very friendly to make sure you have a comfortable stay. They even mailed my sons new clothes that he forgot there so it was his fault back to us here in the US! We’ve never had that. This is a must stay hotel as it is centered near the historic church and castle. I would like to personally thank the staff personnel that work there you are what made our stay enjoyable!

We stayed for a 1 night spa break. The spa facilities were pretty good (only issue was the hot tub was only in action for 30 mins while we were there we were told it would be up and running again soon but this didn't happen). The spa area was nice and the massage I had was amazing!Our room and most of the building was a bit dated and could really do with an upgrade. Rooms don't really block out any sound so was quite hard to sleep but not the worst. Breakfast on the other hand was hugely disappointing. It was served 7-11 and we arrived at 9.40. There were no tables available so we waited for a little while. Once seated the selection was poor and a lot of things were empty or only not very appetising bits left over. They were having renovation of their restaurant so breakfast was in a different room so I don't know if they were just not set up well but it was honestly the worst breakfast I have had in any hotel. In addition to there not being a good selection the quality of food was not good and a lot of the hot breakfast buffet stuff was a bit rubbery and like it had be left out for too long. Overall would recommend the spa and massage but would not be keen to stay at the hotel again and if I did stay again I would skip the breakfast.

Really lovely hotel, with great staff. Superb location with plenty of parking in the heart of the old town. Loved our stay and had surprisingly great haggis and black pudding for breakfast. The bathroom in the room we stayed in was run down with broken tiles, but overall a really nice hotel.

Nicely located in centre with parking on site. Rooms are a little dated but friendly and helpful staff.Used the pool, jacuzzi, sauna and steam rooms. Very relaxing.Excellent buffet breakfast with huge selection of items.Will definitely return.

I loved the unique building and provenance of the hotel. It was memorable in a very good way. How many hotels have an observatory!? (Not for hotel guests, but still)I will review the restaurant separately, so check that out of you need food information.The charm of this place rests in its imperfection. It's not brand new and flawless, but this place has an unfortunate x-factor.There was decent parking, too, so combined with its prime location, it made exploring Stirling far more pleasant.Older clientele, when I went, so be patient in the corridors and throughout your while experience.

I have just had a stay in a family room with my 2 children we have stayed here quite a few times already and every time we have a great time. Staff are very helpful and lovely. We had lots of fun exploring the hotel and pool. Breakfast this morning was so tasty. Already planning our next stay.

The hotel lacks the basic things that you would assume are customary in a 4-star hotel. You need to purchase water, you need to purchase a pass to use the pool, you need to purchase a pass to access the gym and other amenities.The beds are old and form fitted to previous guests over their estimated 20 years of service. The showers are extremely small and fixtures that are absolutely showing their age.....Staying in a nearly empty hotel.... construction in several rooms nearby, loud hammering, skill saws, and general banging around. When we asked the front desk about solutions IE moving rooms, we were told that is not an issue because it only starts at 8am..... being on holiday, we would love the option to sleep past 8am. Given that we are away from kids.Given the other options in the area I would highly recommend looking elsewhere. I am not sure how this hotel earned a 4-star rating. This is a fact that makes me question the validity of the rating system itself.

We had our wedding here Sept 2023 and it was an amazing experience! We are from the US and had American family and friends come over for the ceremony- most stayed at the Hotel as well. The rooms are very clean, comfortable, and stocked with all essentials. Hotel is close to all fun things to do in Stirling. The staff, both wedding/ event and Hotel and restaurant are beyond wonderful! We toured (and donated to) the observatory located on the premises, our tour guide was so nice and informative. Overall great location and stay. Food and drink great as well. There is onsite parking too.