Novello Chartered Surveyors - Fleet

I contacted Novello to get a routine survey for a flat roof on a property of which I'm a joint freeholder. The team were very efficient and arranged for the survey to take place within a couple of weeks of my request. The report was provided the following day which was concise and clearly explained what action was required. John the surveyor was very helpful when I contacted him for further advice.

I contacted Novello to carry out a snagging survey on a new build property I am currently purchasing. The booking process was easy and they were able to meet the short timescale. Jack carried out the survey, called me when it was done and then provided a detailed report with plenty of pictures to highlight the issues found. I am very pleased with the service provided and would highly recommend Novello.

I am glad I chose Novello for our Survey. Prompt service and responses. Big thank to Lily who carried out the survey, called me when it was done and sent me a detailed report. she answered all our questions with patience and clarity. She went above and beyond to make sure we had a good understanding of the survey results. Her suggestions are really helpful.

Quick, friendly and professional service with contact from multiple members of the team, each and every one being helpful and knowledgeable. Would highly recommend their services.

I got Novello surveyors to do a valuation of my property. Throughout the process they were very efficient, friendly and helpful. Report was very quick. Would highly recommend and use again in the future.

I've had two surveys done by Novello. I received a detailed report each time, plus a phone call from the surveyor to talk through the most important findings. I was also able to call back for further information. I think their service is expensive compared to other companies, but the quality of their reports are worth it.

Amazing service from Novelle team, especially huge thanks to Lewis who has gone above and beyond to help with the service and some follow-up bits. Very trustworthy and efficient, would highly recommend!!

Very pleased with the whole service. Novello were in touch within a day and arranged the survey for a few days later. We met Alex at the property after the survey where he ran through his main findings. Very detailed written Building Survey report, providing lots of insights into the state of the property with follow points for our solicitor. Alex was readily available with advice on our follow up queries. Would highly recommend

Prompt service and responses on-line, good customer service from their offices (emails, telephone calls) with courteous and helpful staff. Appointment to value made at the date and time we requested - even when the original valuer was taken ill at the last minute, an equally qualified collegue replaced for the same date/time.The valuer was prompt, pleasant and polite, listened to our concerns and conducted the valuation swiftly; also answered our many questions regarding the circumstances etc and provided guidance, reassurance and reliability.Would have no hesitation in recommending Novello as a trustworthy and reliable company to deal with which, for us, was our main criteria in choosing them.

Outstanding service.Jemma and Hannah were both efficient, a delight to speak to and made themselves available to answer any question I had as a first time buyer.Would HIGHLY recommend Novello!