Sainsbury's Local

Their freezer has been broken for two months now and they don't seem interested in repairing it. As a result they have almost no frozen products and no baked stuff.

Today around 12:10pm, I went to this store to buy things. When I finished my shopping and want to go to checkout, I also purchased a plastic bag and I paid the money of my things plus the plastic bag. Then I wanted to get out of the store, suddenly one of the staff came throgh me and stopped me from going out and talking in rude manner: You cant have the plastic bag, You have to pay for it! I replied: I paid for that! But she insisted on that you have not paid for the bag! So we went to the checkout spot and she double checked my reciept and realised that the bag's price( 30penny) has been paid! She didnt even apologized me about her impolite behaviour. I felt really bad in the store when she yelled at me because of the price of plastic bag which I paid for it and tried to grab it out of my hand!! I dont know her name but she was elderly staff with short height and white hair color.

Staff member smells like BO and found food on the shelves two days out of date. Other than that, it's your normal overpriced convenience store.

Great place for shoplifters and self checkout thieves, pardon my sarcasm, as the staff are clueless and would rather chat tittle tattle on their headsets than provide a service at the tills. If you dare to challenge their poor ignorant service and complain to head office, you are not believed or apologised to.

For months now you are lucky to find anyone at the checkout. Which is fine if you dont need anything from behind the counter or dont need approval at self service but left waiting around for minutes or having to go awkwardly track someone down otherwise. No issue with the staff themselves but obviously management think they can get away with having next to no staff expected to be doing 2 jobs at once.

We go in this shop at least once every day. The staff are always really nice and helpful.The self service tills are disastrous, but that can be said with most self service checkouts (not you, McDonalds, you're doing great).

Great store.Well managed

Racist store. The staff always treat me worse for shopping there while black.On multiple times that I've gone there, I've been looked at with suspicion by the staff and followed by security. I've been dressed nicely most of the time and just shopping like anybody else.I've worked previously in retail management and know when a store has a racist mindset towards minority customers.I don't recommend shopping here if you are not white and especially if you are black.I don't think they want you there!

Can I just say how amazingly helpful Tom (a member of staff) was today for me & my friends when getting goodies for our holiday night away! He went above & beyond, even opening a till for us. I can not praise this man enough. Tom, you’re a legend!