Urban Stay - Oxford Circus Serviced Apartments London

DO NOT BOOK! STAY AWAY! Apartment is filthy and disgusting and nothing like the pictures! The reviews are all true. The apartment is dirty, the bedding is not enough and does not even fit the beds, only one lamp and that is broken, it has a dirty smell, the walls, switches, counters, etc is grubby and dirty. We now have to wait a few hours so that the owner can bring bedding and come and clean the apartment" (feedback from customer service)! We were told we can only check in at 15h00. At 16h00 we now have to wait for him to come and clean....!"

Hola mi vida bien en fifa20 y 8 de años niño en la guía

This is clearly some sort of scam. They have taken over apartments in a residential neighbourhood and rent them out to people who are having loud parties every night of the week, clearly flouting all current restrictions. Completely unacceptable.

Excelente piso, amplio, cómodo, luminoso y muy buena ubicación.

It was nice stay and recommended

What I Disliked : The heating didn't work properly, it was cold. Communication with the management company UrbanStay" very poor. I mentioned that the roller blinds didn't work (see photo

Lovely apartment - location is great with close access to the tubes and local pubs. Apartment itself was a good size, modern decor throughout. The key code door access system was also brilliant meaning you didn’t have to faff around with keys! Thank you! Amy

Left my family and friends stranded outside the accommodation after claiming to have cancelled 2-3 weeks prior, despite us receiving no email or refund.Had a nightmare getting somewhere else booked on the spot because of them.Will never book with them again.