City Electrical Factors Ltd (CEF)

The branch is a disgrace to customer service.Came as first customer at 7am to pick up an order, been told our trade Acc has been stoped as it was in debt, called our office to sort it out and after 30 min it was cleared. Came back to store and seen a lot of customers, so asked the guy stacking the shelves to pass the message to the manager who was dealing with my order at the begining, that it all was cleard, but was told he is in meeting and phone call, which was a lie as I could clearly see the manager. So been told to wait in queue, this is now 45 min in store. When I commented abot on bad customer service, I was called rude and manager had started aggressively shouting at me that I was wrong and all.Eventually he told me, and he new that from the beginning, that they don't even have any of my items in stock anyway and it has to be ordered. So why I was been told to clear the account and pay for something if they don't even have items that I need for.Absolutely waste of time, stay clear from this store, very arrogant and rude staff.

Worse customer service ever the guys with the tattoos is a horrible person

Got what I needed first class help

Useless.There can be a queue of 5 people waiting to be served and all the staff just sit in the office to the left having a laugh and a chat.Not like we have jobs to get on with.

Top guys behind the counter very helpful

Good service, good prices, friendly people and always available stock

Really helpful, had what I needed

I like this very friendly staff. I'm coming back. Keep up the good work boys

Great wholesalers, friendly staff with great technical advise and willingness to help you find what your looking for!karl and barney especiallyHighly recommended,London electrician services Ltd

Karl and the team helped me so much with my home renovation, great Electrical Expertise, Highly Recommend,