McDonald's
1536 Reviews
$$$$$$
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- Sunday5 AM–9 PM
- MondayClosed
- Tuesday11 AM–12 AM
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
About the Business
McDonald’s UK |
Contacts
Call Us
02920862706
Crossways, Crossways Park, Parc Pontypandy, Caerphilly CF83 3NL
Hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- Sunday5 AM–9 PM
- MondayClosed
- Tuesday11 AM–12 AM
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Wi-Fi
- Kerbside pickup
- Dine-in
- Takeaway
- Coffee
- Vegetarian options
- Breakfast
- Dinner
- Dessert
- Seating
- Toilets
- Family friendly
- Groups
- Good for kids
- High chairs
- Kids' menu
- Late-night food
- Lunch
- Casual
- Outdoor seating
- No-contact delivery
- Parking
- Good for kids birthday
- Free of charge street parking
- Counter service
- Free parking lot
- Fast service
- Drive-through
- Quick bite
Recommended Reviews
P TR
21.03.2024
McDonald's
The worst McDonald's ever. We go there often, only because it is convenient for us but we have had enough. Every time we go, we ask to ourselves what's going to be wrong today? Yesterday we waited for 25 minutes only to have to chase our breakfast order, had to go and get the food so our table order was a no, and the order was wrong, twice. No apology and the food was burnt, the hash browns were soaked in oil and it got stuck to the paper cover, so the hash browns broke in pieces when trying to eat them, stuck to the paper pouch. It's too much, the staff and managers seem not to care. They had a terrible food hygiene rating until recently, never seen before at a McDonald's in the UK!? Now we will be going to other fast food restaurants or to other McDonald's as this one is a shamble a joke.
Lorna Jones
05.03.2024
McDonald's
I was served bacon in my wrap after asking for no bacon. I have not eaten pork for 7 years and I was very upset that I had accidently eaten it. The wrap label and receipt also said no bacon so it wasn't a problem with the order. I get that mistakes can happen but when I called he just offered me to drive back to the store to swap for a new wrap so I don't feel like he understood the point of why this was upsetting and how serious it was for me. I didn't care about having a new wrap, I just wanted it to be addressed and for staff to prevent it happening to someone else. Check your orders before biting into them.
Janet Way
03.03.2024
McDonald's
Been here a few times always had lovely food and service but this time they where slow didn't came to take our dirty dishes had to go to the bar and ask someone to clean up plus we had to order dessert and more drinks and at the end had to pay at the bar and they took a while to find our order to pay, won't go there for a while now so hopefully when we do it will be better.
Danny Saffer
01.03.2024
McDonald's
took the grandkids for some food. orders were slow to arrive. needs to be more seats around kids tablet area as mine wanted to play on them but I couldn't sit close to them to supervise
Craig Jones
28.01.2024
McDonald's
Worst mcdonalds around. Ordered 2 bacon and sausages egg mcmuffins at the drive-through. I got given just muffins with sausage. No egg. No bacon. No cheese. How hard can it be? I didn't know until i got home, so always check your meal here before driving off. Also, they didn't answer the right-hand side intercom for ages while serving people on the left-hand side. Terrible service, terrible food, waste of time. Minus 100 stars.
Gareth Thomas
18.01.2024
McDonald's
We go to this McDonald's as our local Blackwood is very poor.This is a very nice place to go to except they are always running out of milkshake and always making excuses dispute making a lot of money obviously.The one evening we
Karen Clifford
10.01.2024
McDonald's
McMuffin was very greasy and slapped together.Tried the new Galaxy Caramel latte. Asked for a large. The cup was large the drink was not! Only half full. No cream and only 2 mini choc stars.... Tasted of burnt coffee beans, not a hint of caramel.... What a rip off!Service at the first counter was shocking, but the chap at the second was lovely.Hash browns were nice and hot but overshadowed by the pathetic attempt at a festive latte. Only the third time we've ever been here, won't call again.
Trevor Bevan
21.12.2023
McDonald's
I needed help at the, Screen Meal Selector Panel" and instantly
Colin Williams
18.12.2023
McDonald's
For a Mcdonald it's average at best on last 2 occasions fries and food have been tepid in heat. the outlet is always busy so food should be piping hotHot chocolate is hit and miss as sometimes the chocolate is non existentIt is a shame as it is my local place for McdonaldIt may get better one day if they had better audits
Emily Mills
17.12.2023
McDonald's
DISGUSTING PLACE. Not my first choice McDonald's but when I do go, it's because it's local and convenient. However, NEVER AGAIN!! I found an intimate hair in my fries. No apology from the manager, or any other member of staff for that matter. Absolutely disgraceful. Jo" has absolutely no clue how to deal with genuine complaints
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Crossways, Crossways Park, Parc Pontypandy, Caerphilly CF83 3NL
McDonald's