Spire Manchester Hospital

The care i received was very good on ward 2 from my primary nurse, along with the consultant, HCA, student nurse,anaesthetist and theatre staff. However, i was upset the next day as in my aftercare instructions it said spare dressings provided to replace or reinforce when required. There were no spare dressings provided and i had to ring the ward to get these. I spoke to 3 different members of staff and basically had to argue the toss as to why i needed a dressing. If this wasn't documented in my notes i would not of requested this. Staff nurse was very rude and abrupt. I could of got a dressings from my own hospital but off work for 2 weeks. I was even asked what type of dressing it was and what size. If i wasn't a nurse myself i would not of known this information . What has happened to reading patients notes or even compassion...

Their website says if you have a referral to a specialist from your nhs gp, they allow you to use their services for treatment and it’s covered on the nhs. I used their web form to ask how I go about doing this and I was replied with an email saying they don’t know anything in regards to the nhs and their service for what it needed is £7,000. The one star is for the confusion created by their website saying one thing and the staff saying different.I did email the person back and explained what I read on their website but no one ever replied again.

Recent surgery at Spire Manchester. Consultant care was excellent. He spent considerable time before and after the procedure and I was kept fully informed. Theatre staff were kind and provided reassurance. Ward nursing care was attentive and my post operative pain was well managed. Follow up calls by the nurse specialist were welcomed as this gave me the chance to ask further questions.Thank you to all who looked after me

I would certainly not recommend this hospital. Moreover, the Consultant I saw, was both dismissive, disinterested and unhelpful. I was utterly astonished by the complete lack of empathy or understanding. The consultation was extremely brief and hopelessly inadequate. I was left with a host of unanswered questions, as the consultant was anxious to leave stating, I'll have to go now. I have another patient to see". The consultant repeated his patronising comments when he fleetingly saw me immediately prior to the procedure.I have received far better care under the NHS.To add insult to injury

If there were a zero star, I would have selected it.I have had a horrible recent experience during and after colonoscopy and gastroscopy. I woke up midway through the procedure, and it was extremely uncomfortable. I had to rush to the hospital two days after the procedure since I hadn't been feeling well, and it turns out I have infections in the area where the tubes passed through. The staff nurse was very unfriendly. I got very contradictory information between the procedure I received during the phone call and from the instructions I received in the post. Surprisingly, the procedure and the Specialist, Dr Abhiram Sharma, were never on time; I waited 45 minutes to 1 hour for the first consultation, 1 hour for the procedure, and at least 25 min for the follow-up consultation. Although Spire Hospital seems to mention the consultation is 20-30 min, that was not the case. I had my appointment at 6:40 PM, and someone else was waiting for the same Specialist, and his appointment was at 6:50 PM. In addition, I have never seen a report about the procedure's results that includes my complaint about what happened in the procedure and after words; it doesn't include how many biopics have been taken, analysis has been done, or more details. In addition, the Specialist documented everything in the follow-up report (which now they consider a report about the procedure) and never mentioned that his sedation during the procedure wasn't enough. I found this lacks transparency. I also submitted feedback with details, and no one from the hospital contacted me. I wouldn't recommend Spire Hospital to anyone. I am still in Pain after 2 weeks from the procedure.

My 2 year old son attended today for a day case procedure under paediatrics - Mr Fagbemi. If I could give more than 5 stars I genuinely would. Abu (deputy lead) looked after us throughout. The service was amazing and he is an exceptional nurse who really cared for my son. From the catering department to the theatre staff and porters, I cannot thank enough. We all had lovely meals and at the end my son was gifted a little elephant teddy and certificate, which was just an amazing touch. Thank you so much and please pass on my feedback to all staff involved on today's shift.

Had a hip replacement here done through NHS Very pleased with my treatment. Always seen on time. Op went smoothly and aftercare excellent Food brilliant. Physio Dominic really helped my recovery.Small things really helpedeg free car park and no strict visiting times

I had never paid for a Private GP appointment but as I was facing numerous delays in getting my son seen, I booked an appointment with Dr Dev Shah from Spire Manchester.I have to say Dr Dev Shah was absolutely brilliant throughout. He listened and spent time to understand the issues my son was going through. I did not feel rushed and his initial consultation and assessment of my son felt thorough and professional. Even after the consultation Dr Dev Shah has followed up and ensured that my son was seen by the right specialist by completing any required referrals. He was compassionate and thoughtful of the circumstance and I would recommend him if you are looking to book an GP appointment.As a result I am getting some traction and progress with my son being seen.Thank you once again Dr Dev ShahFrom Mr Choudhury

This is based on 2 interactions with the hospital. My partner had an ENT consultation where the doctor was pretty eager to remove her tonsils after only 2 minutes and was not asking anything about the historical issues she had. Later on she went to a different clinic and she's fine ever since without any surgery. Second time I wanted to book an ultrasound appointment that was denied based on the fact that my date of birth was missing from the GP referral. Again, two other clinics did not have any problem accepting the referral and I feel like this is a ridiculous detail that by no mean can be mandatory since you can prove it with any form of ID, plus I already mentioned I was paying for the procedure myself. It seems pretty improbable that this hospital would ever be our first choice.