Total Lift Care

Don't get caught out with a warranty that only offers engineer attendance during normal working hours. Total Lift Care Stairlifts are backed by a full 24/7 comprehensive stairlift warranty. your stairlift engineer is never far away!!Not all stairlift guarantees are the same.

Total Lift Care: Where do I start, took over our buildings management company and looked into accounts for outstanding bills and charges. TLC was all over the place, we have been charged for several call outs when only 2 took place. We have been charged for insurance and the lift is out of order and finally the control board was taken away to assess, it was never returned and we were given a quote of £18000 to repair and restore, have rang several times and sent various email and am still waiting for a first response dating back to February 2021. I would be very careful before using this company and hope this review might actually make them respond, time will tell.RESPONSEOnly 2 of the call outs were authorised and not the several we were charged. As for the Insurance, I meant the service contract charged when the lift had been condemned by yourselves. After 14 months, several calls and several emails I am still awaiting a first response, nevermind I really expected better.

Fast, Clean and efficient. Quality stairlifts with a trusted service that matter's

A very reliable and efficient company. Most important local and so quick to get out on call outs. The engineers are very experienced and professional. Very happy with service thanks.

Ok ?

Worst service! I wish I had read these reviews before! Spent large sum of money and still without a working lift and the company will not respond either.

so bad company，every time fix cost a lot，not value，some times engineer cancel did”t tell you！you wait long time，if have choice not choose this company！

Ignore emails, over promise, under deliver. Worst service I've received.

This company is a total con, falsified engineer repots, incorrect invoices, incompetent engineers.Daylight robbery.

Would not recommend - we asked them to service and fix a lift we inherited. Sadly we were charged a lot of money on multiple occasions but the lift was never actually fixed. Having since employed a reputable lift company we have been shown what was was actually wrong with the lift and the simple and cost effective solution to fix it.