Metro Inns

I cannot even give this place any stars if there was a minus option I’d opt for that but I had to otherwise I couldn’t post it. Checked into a single bed and a bunk bed bedroom for my two children and I baring in mind one of them should be in a cot. The mattresses were worse than a prison cell. Moved into a “better” room with a double and a single bed (still no cot) upon arriving in the room it stank, had not been cleaned, the toilet had pee stains, my desk was sticky, there was something off in the fridge (growing mould). I HAD TO BLEACH THE PLACE BEFORE GETTING COMFORTABLE WITH MY CHILDREN. The lift does not work, I had to bring my own hoover as the carpet is filth. Glass was broken in my room despite me telling the house keeper (JOY) who said she’d come once she finishes hoovering the corridor, I came back outside and watched as she left WITHOUT CLEANING UP THE GLASS. This is despicable as my children could have been seriously hurt. Upon asking the receptionist (KEIRA) for the managers details she was very rude, dismissive, sarcastic and obviously she refused to give me the details including the managers name or let me know when the manager will be in. I cannot stress enough how appalling this place is, is beyond dirty, people smoking weed in their rooms, outside my window is full of butts, rude staff, useless housekeepers who cannot even clean a simple bathroom and a room which takes less than 20 minutes to do. Not to mention she allowed a guest to record me but I don’t care it’s for HER OWN SAFETY!

DONT EVEN DESERVE ONE STAR HOW BAD IT IS I WANT MY MONEY BACK MY REFUND THE HOTEL WINDWO WAS BROEKN INTO THRRE PEOPLE HARRASSED US THE FIRST NIGHT WE WAS SUPPOSE TO BE STAYING TWO NIGHT BUT THE HOTEL ROOM WAS TRYING ATTEMPT TO BREAK IN BY OPENING THE DOOR KICKING IT THEN NO REPONSE FROM US AND THEN WENT OUTSIDE CHUCKED A LUCOZADE BOTTLE SMASHED THE WINDOW AT US I WANT MY REFUND ABSOLUTE SHOCK WHAT HAS HAPPENED TO USTHREE LADS TRYING TO BREAK IN THE HOTEL ROOM AND THEN CHUCKED LUCOZADE BOTTLE CHUCKED ON WINDOW SMASHED

Basic room but ample facilities kettle free tea and coffee . Needs a lick of paint and the lift repItingBut stafff friendlyClean room with comfy bed

Meeting room 4 was poor and under equipped. Front of hotel looked like a building site. Reception was clean but not welcoming. Lots of Homeless and Migrant people. No public toilets. Car park had glass everywhere. Would not recommend anyone to stop there as I think it maybe unsafe of a night time.

Very basic, room shabby but clean some refurbishment is being done. Staff very helpful and pleasant, free parking and WiFi a bonus. Popular with contractors.There is a restaurant next door open evenings.If looking for cheap overnight stay it's OK. Lift out of order for sometime apparently.

Absolutely awful! Lift not working. Rooms smelt bad and tiny. Mattress terrible. Very noisy as they were Installing fridges and washing machines. Stayed 5 minutes and left!