Practical Car & Van Rental

I would highly recommend. surprisingly quick and easy to deal with. great service.

Honestly amazing experience.Being let down by a previous rental place and finding this one so last minute I thought we wouldn’t be able to get a rental but CHARLES was AMAZING! Helpful and sufficient turnt up the next morning on time as he promised and we had a car. Couldn’t recommend enough! We will be returning customers :) thank you again Charles

Great and quick service of a fantastic new car. The gentleman Charles from Practical Car&Van Rental firm has picked my call late at evening and he arranged next day brand new car delivery with all documents sorted out. The car was just amazing, fresh and save to start a journey. We had a car for a week, no issue. After a week Charles came back to pick the car, and we were just so happy that we came across this company. Many thanks to you, wish you more business and great customers. We will definitely come back to you in the near future. I am really recommending this firm to everyone. Once again a huge THANK YOU for a great service. Karolina Mackowiak

Charles is such an amazing person easy to book with and always goes the extra mile complete gentleman.This is the second time we have used practical car and van hire new Malden and we will always use them.Thank you so much Charles

Appalling customer service from this branch. Advisor who I dealt with became aggressive when I declined the price as it was not competitive. Really not acceptable I shall not be enquiring ever again. People shop around for the best price do not get offended if customers go elsewhere for a better price. The advisors attitude was disgraceful.Beware!

Tried to book a van for a move and was keen to support a local business. The website quoted a price of £150.00 for anywhere in the UK, however when I was contacted I was quoted double, and told it wasn’t a good booking because of the distance. Reason given for this was that it is a franchise and the prices on the website are not accurate. Found this a bit strange. Have used several times in the past but never again.

Brilliant service! Having been let down by another van hire company on the Friday afternoon before a Sunday move, I was desperately calling/googling for alternatives but no-one was open for an 'out of hours' hire at such short notice. I stumbled across Practical at around 5.30pm and the phone was picked up after 2 rings by Charles who immediately put my mind at ease - not only did he have a van available for Sunday but he would also drop it off in person in the morning at our address. Come the day he was bang on time and after a quick, no-nonsense registration process we had the very new van ready for use. Fantastic hire experience which I had no idea existed. I have already recommended Charles to others and wouldn't;t go anywhere else from now on.

Charles is a consummate gentleman. He was so communicative from our initial rental enquiry to returning the vehicle. He offers a free drop-off service which we took advantage of and he delivered our van on a Saturday morning, and the return process was very easy, too. The van was in great nick and the interior very clean (a key factor in the current climate). I would recommend his service to anyone and will definitely be booking with him next time I need to rent a car or van.

Hired a car for a weekend trip away which was promptly dropped off right outside our front door on Friday morning. The car itself was new and in great condition, and the whole process couldn't have been easier!

I couldn't recommend Charles and practical new Malden highly enough.I have used Charles a couple of times now as i needed a van for work as mine was in for repairs. Twice i have had a van deliver in a couple of hours.Charles is a gentleman and offers a excellent service delivery collection and both times extended the loan of the van for considerably longer then expected.Don't waste your time with the other big company's in Kingston as they will take a payment online and they will call you at the last minute to refund you within 14 days because they don't have the stock.