Waitrose & Partners Hawkhurst

Although a small store it has many items one would expect. Staff are friendly and helpful.. Plenty of parking and with any purchase you can have a free coffee. Why not visit, there is a petrol station ose by too.

Good store with very helpful staff.

Absolutely lovely village and fantastic shop. The cafe, coffee machines and toilets are out of use til next year at earliest. Not waitrose staff, but the parking enforcement officer is really lovely and very helpful.

I visited Waitrose a few days ago as i had never been before and I was intrigued by what others have told me. I think it is safe for me too say I won’t be returning too this shop! I went too the bakery section for some bread and when picking my out bread I noticed 3 out of date breads! And one of them was Mouldy!! I went too the tills as I couldn’t find anyone working on the floor, i met a lovely young lad! We had a nice friendly chat after I informed him about the bread. He apologised too me greatly which I am thankful for. And I asked if I could speak too a manager but told me that they were not in today! I thought this was appalling as why wouldn’t a manger be in during the day! It’s their job to do so! When I got home I opened my Jacob’s cracker which I bought and I noticed that Half of them were missing!! I spent around £2 on them only for them too not be full! I am deeply offended by the poor management of this company! I will not be returning after this unforgettable first experience.

Very useful supermarket. This branch has a better selection than our local one.

Waitrose has the hands down the best customer service. I like many others have had no water for most of the eek and none was available locally. Waitrose staff at Hawkhurst put water aside for me and then insisted there was no charge. Genuinely the best customer service and a great act of kindness.

Nice local store, obviously brilliant produce but I came here in particular to praise the member of checkout staff that served me, Will. Wonderfully polite young lad, engaging and has a persona that makes the customer feel comfortable. Keep it up Will!

Lovely shop with a cafe and post office in store. Very friendly staff, all wearing PPE and social distancing measurements in place. The car park has parking attendants, who monitor the disabled and mother and child bays and will ask people to move on, if not using them properly and will also help with returning trolleys etc, they always seem so cheerful and friendly. If people park and leave their vehicle in the bays that are allocated for the shoppers that actually need them, then they are at risk of receiving a fine. The shop is very popular within the village. The in store toilet facilities are currently shut until next year.

Small but has all that's needed, in my opinion. Friendly staff. They sell brilliant plants 1 litre pots 3 for £12 good quality.

Not alot of car parking available. Suitable for a quick shop with limited choice. In very good condition.