ASICS

Very poor from the staff brought 3 pair if trainers and was told by staff they are brilliant for running and very comfortable.What aload of rubbish it was like running on high heels.The trainers were expensive but even with trainers worth 20 pounds I never expirence the pain.Staff are notwell trained and only want a sale.Beware

Very busy. Staff tied up with customers so self serve. Managed to get shoes heavily discounted

Very poor after sales service. I bought my wife a pair of trainers in April just for walking around the pavements where we live. We use a pedometor and she has done approx 20 miles in them. Now only in June the soles are wareing and you can see her socks through holes in both trainers at the front by her toes. These were not cheap trainers, over 100 pounds and supposed to be top dog running shoes. Took them back to York designer outlet today, the shop assistant was useless, he didnt seem to think this was a poor quality trainer and that this should not have happened. He wasnt listening to us and had no intention of changing them or offering a refund.Very poor customer service, very poor trainers,, will never buy Asics again and will most definatly never visit this shop again. Dont waste your time. Rubbish.

Excellent Shop..very helpful staff. Good bargain footwear too.

Good selection of trainers for an outlet with plenty of sizes. Staff were very helpful and generous discounts.

Having a browse to see what they had in, assistant was very helpful, made even better with 10% off.

I bought Asics trainers over the years, and mostly the quality is reasonable. However I chose a pair of Asics gel trainers in April this year. Already full of holes, and look old/worn. They have had very little wear , poor quality is an understatement!!!!!Spoke to the store and they are basically unconcerned /not interested ???!??!Appalling service and products.

I'm very unsatisfied with Acsic as I signed up for membership in the shop and been offered 10% off my first purchase which than haven't been applied on the final price. I went back straight away to ask them to correct the issue and their response was oh I didn't look what the display said so I missed to apply the discount" then when I asked how will this be corrected the answer was that they can't do anything about it. So I asked them if they can communicate that to other customers or be more careful and thay told me that other consumers are not my problem. Unbelievable."

Have worn ASICS for as long as I can remember, 25+ years. Never again given the way they treat small business owners who they will no longer allow to stock their products. People are at risk of going out of business due to this ridiculous policy.