Blackbird Road Dental Practice

I have just had a 2 hour treatment appointment with Mr Parmar. I can honestly say I felt no pain at all, not even the injection. I am so pleased. The reception staff are friendly polite and courteous, they treat you like an individual not just another patient. Thank you.

Been coming here for 15 years since coming to England and habe found the best dentist ( B Parmar ) and amazing receptionist staff and dental nurses/dentists . My kids don't mind trips to the dentist all down to this great practise !!!!!

Not going again to ,,Dr'' Dhami and don't recommend it. Don't waste your money, not doing her job properly. Spent 2 mins cleaning my teeth, I can still see stains on my teeth after her visit never bothered to clean tartar on my tooth. I regret I came back as few years ago I had gum disease which I ended up going abroad where they sort it out with 1 appointment with surprise face that in UK they didn't offer any treatment and told me to just keep cleaning my teeth.

Recently visited with my family and the dental practitioner Dr B Parmer was absolutely amazing.The children loved coming here and the staff were excellent.They also have a disabled freidnly environment which is rare amongst dental practices.Cant thank the dental practice enough for there positive can do approach.

Worst dental practice ever. very rude receptionist avoid this place every time I've been the 2 women on reception are rude. Please use the dentist in Beaumontleys or or the one on fosse Road a minute away they are brilliant. They will kick you out the practice if you don't go every 6 months for a check up. They don't send reminders for when your due one then get angry if you ask any questions.

I have been a patient at the surgery since a child . Over 30 years! The surgery has changed alot over the past few years but only for the better. I recently visited with an infected wisdom tooth and Mr Shah was so kind and polite as always and fitted me in with such short notice.5 stars from me

Been and had 2 teeth out recently, I can honestly say they are the best dentist surgery i have been go. Quick, efficient & kept me totally relaxed. Can't praise them enough. Thank you Dr. Dhami

Rang Monday morning for an emergency appointment and got one at 09:45. My tooth had cracked and needed to be removed. My dentist was amazing and reassuring. He scheduled me another appointment for 14:40 the same day and very quickly and skilfully removed it. I have major fears and anxiety but he and his assistant remained very confident and calm to put me at ease. Cannot recommend highly enough. I’m so thankful to have first class service when I need it. Also the reception staff are very accommodating and polite. All in all a great dental practice.

Been trying to ring practise today all day long! Simply noone picking up the phone despite the fact every time I rang I was prompted I was number 1 in line! Was trying to ring in the morning - no luck, at noon - was promted they ve got lunch that was supposed to finish at 13.30 but apparently lunch break was 1h not 30 min. I do understand everyone deserves a lunch, but prompt that itl take 1h, not 30 min so people not wasting their time trying to reach you. Rang several times once again after lunch (after 2pm) and once again, even I was first in line after 3 min waiting time my call was cut off! Honestly you have to reconsider your customer service! In total I ve made 125 attempts in 1 day to ring practise and none was successful. I ve been with this dental practise for years and never experienced anything like that! Don't know what's the issue was but don't blame COVID is nothing to do with that! I'll be more then happy to change my ranking if this problem gonna be served! I don't understand why would I need to attend practise just to book an appointment when it can be done through phone!

Wouldn't recommend.on routine check ups have been told each time by the dentist that he doesn't have time to clean and polish your teeth but he has time to browse the internet searching for new trainers whilst you're seated in the dentist chair. If you have major toothache they'll tell you they'll call you back and six months later you'll still be waiting. Staff friendly enough but service is extremely unprofessional