Palmer Snell Estate Agent Castle Lane

I would give more stars if I could!We had our house up for sale just before Covid with Palmer Snell and another company, but Palmer Snell got us far more viewings. We had to take it down due to Covid. 2 years on, we decided Palmer Snell was the one to try again with. Thank goodness we did! Chantel is a god send!! She has been there since the beginning for anything we may need and has been professional and prompt throughout. Had plenty of viewings from the off, and sold in just under 2 weeks! They smashed it! Would not hesitate to work with Palmer Snell Castle Lane again, especially Chantel! Thank you to the whole team for being great and a big shout out to Gavin the mortgage advisor for the help of buying our next property too!

Terrible estate agents. So unhelpful and genuinely felt like they didn't care.Viewed a property and showed alot of interest, made a call to make a 2nd viewing the day after was told I'd get a call back from Amelia and never heard. Sent an email that same evening asking some questions, still have never had a response to that. Eventually got the 2nd viewing booked and then when it came to the day I rang to confirm to be told it hadn't been confirmed with the vendor and that they would let us know when we could get booked in. Left it a few days and as hadn't heard asked my partner to call up as I was fed up of getting nowhere, to be told that it's been sold. Such a shame that the service wasnt what it should have been and don't want to deal with Palmer Snell again.

Adam, Tom, Amelia and Kerry along with anyone else in the office were excellent. They remained professional at all times despite some very disturbed contributing factors from a third party. They still managed to sell my property and I would definitely use them again.

Palmer Snell Agency Bournemouth branch is good. Helpful, friendly and professional staff. Senior sell progressor Kerry is a bonus! We have amazing experience with her job with no a single complaint. Big honest thanks Kerry.

After being very nervous about selling my flat again due to a bad experience with a different estate agent last year, Parmer snell have absolutely blown me away.Chantel has seriously taken every spec of stress away and handled each part of the process so far very professionally.Her communication is impeccable!Thank you for making this process so far stress free.

I had my house on with another agent who was unfortunately unable to sell my property, out of the blue Alanna knocked on my door claiming she thought she had the perfect buyer potentially lined up, I have heard this before and to start with didn’t believe it however I had nothing to loose……. 2 weeks later my property was sold …… she was professional and polite and kept me informed all the way !!!!! I would recommend Alanna and Palmer Snell to anyone !!! I just wish I went to the to start with!!

I am currently purchasing through Palmer Snell and I would like to give a massive shout out to Chantel-Louise Parton who has been amazing throughout. She has been very good at communicating and dealing with my questions and I would recommend her to anyone.

I purchased my first home with Palmer Snell and I couldn't have asked for a more straightforward and stress free process. Amelia looked after me from the initial viewing right the way through to completion. She was quick to respond to any queries I had and was very professional throughout. It's a daunting prospect buying your first home, but Amelia and the team at Palmer Snell couldn't have made it any easier and made it an overall positive experience from start to finish - very thankful and wouldn't hesitate to use Palmer Snell in the future!

Excellent Service and team work , got all required support from the team to get us the right house.Special Thanks to Amy for patiently arranging viewing for as many properties as possible to help us find the right one