Longcroft Luxury Cat Hotel Winchmore Hill, Buckinghamshire

Emma was very communicable and easy to liaise with when booking our kittens’ stay at Longcroft.Staff are very flexible when it comes to dropping off and picking up which helped us immensely.The cats returned to us as happy as kittens can be, together with a lovely goody bag of toys which they still love to play with now.We’re glad to have found Longcroft, and will definitely be sending the kittens there in the future, especially as it is local and reasonably priced for the service provided.

This was the first time that Poppy, our shy 1 year old cat had stayed away from us, so we wondered how she would react.We are so happy that we found Longcroft Luxury Cat Hotel in Winchmore Hill as the facilities are excellent, the suites are spotlessly clean with cosy & private sleeping areas, and they are in a delightful and secure setting.Poppy stayed in the 'Poppy Suite' which was a nice touch from Emma, who clearly loves and cares for the cats staying in her hotel, and she helped Poppy gain confidence. It was comforting to receive photos & messages about how Poppy was getting on while we were away. Also a lovely surprise to receive a goody bag of snacks & toys when we collected Poppy, thank you Emma.We definitely recommend Longcroft Luxury Cat Hotel in Winchmore Hill.

My 5 indoor cats are always anxious when they’re away from home but their stay at Longcroft meant that they were able to be together which was a huge comfort to me as at other cattery’s they have been separated. I highly recommend and will be booking again for another stay in the future.

Our cat, Monty, clearly had a wonderful at Longcroft! When we brought him home we found that he had gained in self-confidence (he is a shy 2 year old) and was very affectionate and talkative! His coat was immaculate after a Spa grooming treatment too!! Thank you, Emma, for such excellent care and we will be booking again very soon.

This was Freddie’s second stay at Longcroft Luxury Cat Hotel but his first at Winchmore Hill. He loved it! He loved all the fuss and attention Emma gave him and we loved all the updates we received. The postcard was such a lovely touch.

The owner was very rude, and when I asked if I can come and see the cattery and talk about my cat staying there Emma the owner said she doesn’t have time to show me around! I would NEVER leave my cat with someone who doesn’t even want to know what cat is it and what his character and behaviour is. She just expected me to drop the cat and go. I never heat someone so unprofessional, not interested in the cat and rude. Two cat hotel which I’m using now, both owners came to my home to meet the cat at my home! They wanted to know all about the cat and his needs!

Suki stayed at Longcroft for three weeks and was made to feel very at home. I received a few pictures of her during her stay and regular contact to tell me how she was getting on.Lovely warm cosy rooms and nice look out posts.She looked very well and happy when I picked her up.I would be more than happy to send Suki here again.

This was the 2nd stay for our beautiful cat at Longcroft Winchmore Hill.As before, Emma provided us with a 5 star service... she is so friendly and professional, and our cat comes home looking so calm, sleek, shiny and with a lovely goody bag!With regular contact from Emma and email pictures throughout our holiday, we were happy to see Malteser enjoying her playtime with Emma in Longcroft, using the climbing frame and snoozing in her luxury suite...

This was the first time Marley, our rescue cat, stayed in Longcroft and we can't recomend Jenny enough. Marley is very shy cat and scared of new pople, places & noises. Based on our past experiencies with other catteries we expected Marley to be stressed when we picked him up but we were so happy and pleasantly surprised to find him happy and relaxed in his lovely room. Jenny did great job with him and made him feel safe and relaxed. She is wonderful lady, who understands cats need. She also sent us regular updates in form of photos and videos so we could also relaxed knowing that Marley is happy and safe. Also place is spotless and set in beautiful quiet garden where cats could watch birds and squirrels. Lovely place and lovely lady, who will go above and beyond to give outstanding service. Alena & Marley

Our two cats loved being at Longcroft. They share a suite and we got regular photos of them. They were really relaxed when we picked them up and they still play with the toys Emma gave them.