Halfords - Bristol Bath Rd

I bought a bike for my granddaughter. The price was good and I also had a voucher to take more money off. However, the display bike had 'accessories' tied to it and the implication was they came with the bike: not the case, optional extras. I also paid to have the bike assembled 'ready to ride' but when I got it home the wheels wouldn't turn as the brakes were too tight; the valve caps were missing from the wheels; the saddle was not adjusted correctly. The bike was not ready to ride at all. Very disappointed.

Paul did a great job fitting my Dash Cam and explained how it all works.Would definitely recommend.

Brilliant service by competent & friendly staff at this store. Would recommend highly to anyone requiring assistance. I purchased a front windscreen wiper which Adam fitted, and he carried out a 10 point car check for me. Nothing was too much trouble.

Was looked after by Paul C. He fitted me a car entertainment system. Was very knowledgeable both at point of sale and fitting. Amazing service!

Paul C downstairs and Alex upstairs were so helpful and didn't make me feel rushed and gave me all the discounts and were very informative about the products which helped me to make the buying decision. Alex also helped with the info I wanted for booking my cycle for it's service. I've always had great service in Bristol Brislington long may it continue and I will definitely come back again, fab job.

I bought and paid for a new Nextbase 522GW Dashcam for a wee bit of driving insurance, as you just never know.Paying for fitting seemed a small price to pay for the expertise of Paul C, the Halfords fitter.I arrived a little before the allotted time, handed over my keys and went for a wander.Paul C called me after about 50 minutes to say he was all done. Back at the car, Paul took me through some of the features of the camera and offered some advice on operation before allowing me to drive off.The fitting was immaculate. I was a little nervous as its a new vehicle, but apart from the cable end appearing from under the roof lining, there was no evidence of any trim being removed. Brilliant job.As a victim of their own success, the only downside was needing to wait 6 weeks from order to fitting, but other than that., Perfect. Well Done Paul C!

PLEASE READ TO THE END. ANY POSITIVE COMMENTS FROM MY INITIAL REVIEW CAN BE FULLY DISREGARDED.Paul C did a brilliant job installing my screen. He was incredibly professional, completed the work to a very high standard and explained everything after he’d finished. A far easier process than I was expecting. Awesome!EDIT 1This was originally a five star review, but I have unfortunately had to change this. After the stereo was fitted, a button above it, which is only accessible by removing the stereo, came loose and, eventually, fell into the dash. I called to have this fixed and they booked me in.When I arrived, Paul C, who had originally fitted the stereo, was incredibly abrupt and unhelpful; almost defensive. He showed me pictures of it at the end of the job (I never said it was broken when I left) and a printout saying that I should be informed that they wouldn’t help. When this was interrogated, it turned out that they had actually booked my appointment after this message had been uploaded on their system.In reality, I don’t actually care whether this issue was caused during the installation of the stereo. I care about Paul’s poor, dismissive attitude, which has changed my view of the experience, and the amount of my time that has been wasted unnecessarily.EDIT 2Halfords acknowledged that the damage was caused by them and paid for an independent garage to fix this. When they took the stereo out, they found that Paul C had broken the clips for the button during installation; to get this back to its original standard, part of the dash would need replacing. What I found apalling was that Paul C hadn't installed the correct housing behind the stereo, meaning that there was lots of wiggle room. It felt like Halfords took pride in their week, but it is only skin deep. If you interrogate their work, it is very very poor indeed. AVOID.

Fantastic service from both Paul M and ADZ. Went above and beyond to identify the type of battery we had and recommend a suitable replacement. Truly a fantastic shopping experience, would highly recommend.

Greeted on arrival by Paul M who promptly fitted headlight bulbs offering upgrade to premium membership to benefit from free fitting. He also explained other perks of premium and completed overall check topping up screenwash for me. Very professional service provided.

Adam from Brislington branch was my helper this evening. He was polite, respectful, friendly, helpful and professional. Quick and easy Halfords best experience and customer service i have received in a long while. Your premium yearly cover is an offer i couldnt refuse. Thank you Adam and Halfords. Mrs Baker