Guitar Shop

Very knowledgeable staff. Helpful, polite, confidence inducing.Huge stock of musical equipment. Price matching. So an easy stressful shopping experience for me.

Fantastic shop! Very caring staff, eager to please always helpful!

The kit is top quality..Super fast and Super efficient!!! Highly recommended...

I'm only rating this place a 5 because there is no option ro rate it a 6. All the trad instruments you could ever want. I.e. all the stuff you never find at music instrument stores you find at Hobgoblin. Oh and the friendliest people ever.

John and his helper moved a beautiful, old German concert piano down some pretty tricky stairs into my flat. The service couldn't have been better, the craic was second to none and the whole thing was done quickly and efficiently - guaranteed me a customer for life!

Can't fault this music shop for their handling of my online order. The easy to use website, emails regarding my order and the price of their postage & packaging shows you they aren't out to rip people off. I ordered a leather bass guitar strap for my husband and we are both really happy with the product. I was surprised to find the 1st class postage was under £2. Will most definitely be using this store again.

My daughter takes lessons here, she really enjoys it and looks forward to her Sunday lessons. She’s a shy person and Tom has been brilliant with her, making her feel comfortable also allowing me to sit in lessons with her to make her feel more at ease and as a bonus I get to listen to what she is learning, I am so impressed, he packs so much into a lesson and they have kept the price of lessons as cheap as they can, the price is more than reasonable. It seems important to them that their pupils are relaxed and having fun in their lesson. Jamie and Bob have been very helpful, they take the time to talk about the instruments and give you a bit of knowledge. They are an approachable bunch with a nice sense of humour and a joy to be around. They are always happy to help with any enquiries with a polite and easy going manner. I would definitely recommend lessons here, I would give them more stars if I could. Well done to the team, you’re all doing amazing, keep up the positive vibes.

Just want to thank the staff at PMT Newcastle especially Lewis. I bought a Taylor 314 last year which developed a slight problem. The staff were very helpful and eventually we sent it back to the Taylor factory in the Netherlands.On receiving the guitar back I was a bit paranoid about the sound problem returning. The staff at PMT Newcastle were again great. They spent over an hour with me while I and them played my guitar through a similar Pa to mine to make sure I was totally happy with the sound of the guitars and at the same time giving me a tutorial on my new t4s which I’d purchased there 2 weeks earlier.If you want excellent after service then I’d strongly recommend the staff at PMT Newcastle and also Taylor Guitars.

Great shop. Rummaging is rewarded with some lovely finds. Adorable cat too

I've known the staff for a long time and they are great at what they do. Keep going.