Phoenix Life
26 Reviews
- SaturdayClosed
- SundayClosed
- Monday9 am–5 pm
- Tuesday9 am–5 pm
- Wednesday9 am–5 pm
- Thursday9 am–5 pm
- Friday9 am–5 pm
About the Business
Phoenix Life | Phoenix Life is a closed life insurance business. We look after life and pension policies, focusing on delivering excellent customer outcomes.
Contacts
Website
Call Us
+443453055552
301 St Vincent St, Glasgow G2 5EB
Hours
- SaturdayClosed
- SundayClosed
- Monday9 am–5 pm
- Tuesday9 am–5 pm
- Wednesday9 am–5 pm
- Thursday9 am–5 pm
- Friday9 am–5 pm
Features
- Wheelchair-accessible entrance
Recommended Reviews
rich avery
26.02.2024
Phoenix Life
After 18 months since my fathers death they still fob us off even though they have a letter of probate allowing them to make payment.
Derek MacLeod
25.02.2024
Phoenix Life
My aunt passed away and I notified them of her passing. They do not have a joined up approach given the myriad of companies and brands that sit within the Group. Have been waiting nearly 2 hours now to speak to someone using various phone lines. This is an appalling customer experience let alone dealing with a very difficult circumstances, a bereavement.
Iain Wishart
24.02.2024
Phoenix Life
As a financial adviser we rely on obtaining information from insurance companies quickly so we can help our clients. When I hear the name 'Phoenix' my heart sinks. Sent them request 3 weeks ago but they (Glasgow) say the email address they supplied does not exist! If you are retiring and have a Phoenix policy - start the process at least 3 months before. Phoenix is where good service goes to die!
Anthony KEITH Jones
07.02.2024
Phoenix Life
After 4 and a half years of non payment and complaining to the Independant Financial Ombudsman whose final decision was in my favour, I would never trust this company with any new business.
Pamela Warham
30.01.2024
Phoenix Life
Very difficult to get information about my details
Les Trott
24.01.2024
Phoenix Life
Tried to get a form sent out after a relation had died hard work getting it sent out would not recommend Phoenix to anybody
Pat Aitken
22.01.2024
Phoenix Life
Been trying to cash in an old pension and I keep getting messed about an absolute joke of a company , I get the impression that they don't want to give me my money . This must be the only company left in the world that doesn't use email everything has to be done by letter and you constantly have to call them to chase them up and to insure they have received the letter .
Libuse Mullin
05.01.2024
Phoenix Life
This company cannot be trusted. The policy was paid for nearly 4 decades with the belief that there would be a final bonus, just to be told there is none and the policy is not worth much more than the money paid into it.Avoid this company. The whole situation equals to a financial fraud.
George Young
03.01.2024
Phoenix Life
Death of my wife: I was asked to find out which part of Phoenix Life the money came from as they could not find her details.Nice to be a valuable customer.Avoid this company
Add Review
Map
301 St Vincent St, Glasgow G2 5EB
Phoenix Life