Pyramid IT

As a home-based worker with my head office some 400 miles away, it is imperative that I have a reliable contact locally to look after the IT within my home office. Having felt in the past that being a sole user, as opposed to part of a larger organisation, was a disadvantage when looking for IT support, I can honestly say I’ve never felt less like this with Steven at Pyramid IT. The “all access” support package I have in place is worth every penny, the remote access facility being highly recommended as issues are sorted quickly and efficiently. I also recently needed a hard drive replacement and this was completed in less than a day. A quick turnaround time for a small business like mine is paramount and I cannot recommend Pyramid IT enough for their efficient and friendly service – their knowledge and professionalism are second to none.

Excellent, really Excellent. Such great value for money and Steven is very knowledgeable about IT. Absolutely HR have now used Steven and Pyramid IT 3 times in the last few months. We have used Steven to solve a major failure with a virus on a Desktop, provide an in depth backup solution for our IT and rebuild an Apple Mac Mini, after a hard drive failure. Can't recommend both Pyramid IT and Steven Burrows highly enough. Andrew Bourke, Absolutely HR.

We've used Steven at Pyramid IT for a wide range of IT/Computer related issues and requirements from hard drive failures, to server moves and online backup services.On all of the occasions we have dealt with him the service has been prompt and professional. I wouldn't hesitate recommending Pyramid IT for any IT related services, in fact we regularly refer our clients to him.

Steven helped us resolved a number of issues afters the Windows 10 upgrade.Quick & responsive and delivered his services in a timely & professional manner.Would have no hesitation in recommending Pyramid IT.

Steven is always quick to respond when our IT needs fixing!

Steven has saved me on several occasions. He is always helpful going beyond what is expected. I have utmost faith in him so when I needed my new computer set up with virus checkers etc it was Steven I called. I can now work away without having to think twice because I know Steven will have given me the best protection.

Steven is easy to work with and knows what he's speaking about and makes it easy to understand. We found it hard to find a good IT person in Livingston, West Lothian that is reasonably priced and is good to work with.He has helped us out with basic computer problems and more in depth IT areas too. Thanks Steven keep up the good work.

excellent service .... fast and efficient,

I've been using Steven to look after our IT for a few months now and I could not be happier with the service he provides. He's very proactive and any requests are always taken on without any bother.Keith CohenDirectorMinuteman Press

Professional, respectful, and excellent service