Embassy of the Philippines

if there is 6 star experience, I would place 6 stars to the Philippine Embassy in London. All my concerns relating Filipino documents has been addressed pleasantly and with great deal of customer service. The Filipino Brand of Hospitality has shown all the way to the representatives in this office. It reminds me of home away from home. Please continue the same level of customer service you are showing.

Slow. No means of contact via phone and very slow communication via email. Unless you are a Buddhist monk that has mastered meditation practice in the mountains, your patience will be tested.The embassy operates on a raffle ticket number system. And is hugely inefficient in its operation flow. Everything feels very manual and not automated whatsoever.Feels like stepping back to the 1980s.The website is not up to date and it’s hard to navigate to the information needed.When you are lucky enough to get email communication, it is not of the standard that you would be accustomed to for an embassy.Example, a response with “thank you” and and nothing else. A forwarded screenshot and nothing else. It is the most bizarre and confusing level of communication from an official office.So much room for improvement, and no clear structure or accountability for these improvements to happen.

You can send them an email about inquiry. To us they gave a reply 2 days after. When you visit the consulate, You will be welcomed with two guys speaking Filipino. Most of the people inside speaks Filipino. Everyone inside is very courteous and willing to help. Prepare document requested and its supporting documents in original and photocopies. If you need 1 document, prepare 2 sets as 1 is for the embassy. The self addressed envelope prescribed is Special Delivery Gray Plastic. You can buy it from Regent Street Post Office (Ryman). Just few meters away. You can ask somebody inside to sign as your witness of your documents but better have it signed ahead. Mask not required.

Located centrally near the underground.They started to accomodate walk in clients however it was not stated at the website that a facemask is a must before entry especially nowadays.You must bring 2copies of all your documents such as passport and downloaded form from the website.Fill the forms legibly, put N/A On blank spaces.Do not forget the purchase your special delivery mail parcel for document £7 one£23 per documentHope this helps

Such a pleasant experience. I went to have my contract validated and from the man who opened the door, the owwa officer, and the one in charge of voter’s registration, everyone was so pleasant and polite. Kudos to all, glad to have an embassy here that genuinely cares about the people it serves.

I cant give a full 5 stars. But what stands out during our visit was the staff are all professional, they are courteous and speaks nicely. Its good they are open on Saturdays! We went on Saturday as walk in as it was extremely difficult to get online appointment. We arrived 10Am but was lucky to get the last number 500. We waited the whole day outside under the sun. We entered the embassy by 4:30 and came out by 5pm. We need more staff to man the embassy to improve the services.

I am truly impressed by the outstanding support and professionalism demonstrated by Ms. Nora, Ms. Cindy, Sir Melvin, and the mysterious gentleman at the front door, whose name he said was, 'Secret', the two ladies in the cashier's area and most especially Consul Ira Valdez for their consistently courteous behavior. The Philippine embassy staff's dedication to their clients is truly remarkable and greatly appreciated.Jet Tirol

I went to the Phil Embassy in London this week, and I'm pleased and surprised of the big improvements on their services. The staff are friendly, collaborative and professional. There are more clear set up and rooms for different services, preventing long queues, confusion and others cutting in line. I look forward to see more positive improvements..