Hatfields Furniture & Interiors

We walked in on a Sunday morning expecting to go around a few different shops looking for a mattress. The experience and knowledge shown by the staff meant we didn't need to go anywhere else. Ordered in and collected two weeks later, highly recommend using this smaller local business instead of the huge chains

After a lot of deliberation I finally chose my furniture! Many thanks to French for helping and putting up with my changing plans. I kept changing my mind and the help I had along the way was exceptional. The service and knowledge here is first class. Thank you.

I would like to help anyone that is considering buying garden furniture from this store to seriously reconsider. They offer a very limited guarantee period with what they call a 5 year care service. Unfortunately from my experience the care service is as limited as the guarantee. If the furniture that you purchased is no longer available there is no care!I have friends that paid considerably less than I paid who’s furniture is in a far better condition. That’s not difficult considering that my corner sofa is held together with cable ties!!Under the glass protected table, large pieces are missing from the rattan weave.Don’t get me wrong, I have been offered £417 of my next garden furniture purchase but who in their right mind would buy more furniture when their previous purchase fell to bits within a few years?I have had someone out to look at it, not from Hatfields’s, they didn’t offer, & I’ve been told that the furniture either wasn’t treated properly or possibly not at all.!!The rattan has just harden & split open!!!If you would like to buy quality garden furniture with a 7 year guarantee I suggest that you buy from Moda. Similar price but better guarantee & customer serviceThanks for reading

Not the high class customer service of years gone by.I purchased a setee in the main showroom at reduced price, having been assured several times, that a reclining chair could be manufactured in precisely the same design and function. They didn't .The firm wasn't interested and referred me to the T&Cs. Extremely disappointed.Over the past 50 years items have been purchased at this shop Never again

A Great selection of furniture in store and a very friendly service and excellent advice on what we were looking for. So many different styles and fabrics aswel. Lots of parking and toilets on site. Thank you for your services and help which was given by Andrew Faint.

Lovely furniture shop with so much choice & excellent quality… very friendly staff which will ask if you need any help but they do not pressurise you … my husband & I found just what we wanted… a lovely lady named Jo-Anne was very knowledgeable & very helpful …I would highly recommend Hatfields for price…choice… value.. quality & great customer service…

Excellent service given by staff in Hatfields. No hassling whatsoever but helped with any questions. Floor salespeople were very polite and easy to talk to. Will definitely go there again.

Lovely place if you're looking for furniture. Very helpful staff.

I went to the Budget and Clearance Store on Monday 13th Nov 23 to purchase a bed.The salesperson who looked after me was Ian Hardstaff.I am disabled and have to use a wheelchair.He was so kind and nothing was to much trouble for him to help me when I needed it .If only all salespeople were so attentive.Thanks IanMichael Robinson

We purchased a sofa from Hatfields Budget & Clearance store and couldn't be more pleased. Not only is the product well made but the customer service we received was outstanding. From the not pushy sales assistant (Ian) who was very knowledgeable & gave us advice on what to look for in a quality sofa to the delivery team who respected our property, delivered on time and called us before they arrived. We also unfortunately had a minor dent in one of the feet, this was quickly resolved and we were kept updated at every stage.Thank you, Hatfields. We will definitely be back and would highly recommend to anyone.