Timpson

Public store selling phones, cleans add more

Lovely food

I popped in the other day to get some shoes fixed and the man serving was very helpful and friendly. The service was very quick and a great price, would definitely recommend using them for shoe repairs, key cutting, tags etc.

Asked for a keyblade to be cut for a car key and was told unless they suppply the key they can’t cut it (company policy) but they wouldn’t supply just the keyblade which I needed, they wanted to supply the whole key which I didn’t at £50. Ridiculous isn’t the word as the lad was more interested in sitting on his phone.I’d have paid up to £20 just for that as I was desperate but they’d rather turn business away. Never again

Had some keys cut here the other day. Quick friendly and professional service.

Shane worked on my shoes and brought them back to nearly new. Excellent skills and all round nice bloke.

Quick, simple and a discount. I think he fancied me.

Very fast efficient service! Brilliant lad who served me and amazing lad at Morrisons for ringing threw without being asked to see if they have the key in stock for me. Amazing business

Had a text message Tuesday to say my curtains were ready for collection. As busy Wednesday, made a special journey to collect them Thursday. When we arrived about 2.15pm they were shut with a note to say opening at 2.55pm and 10% off for any inconvenience. Spent 45 minutes looking round Sainsbury and Aldi and came back to collect my curtains. The note on the counter says Rhys has worked for Timpson since Pontius was a pilot and that he is interested in the gym and gaming. Pity Customer Service wasn't on his list. I understand he needs a 45min lunch break that has to be fitted around customers dropping off goods, however he point blank refused to refund 10% of the cost of the curtains (£7.50). Either the text should say the kiosk is closed between 2.15pm and 3pm or may be the offer of a discount should not have been made. Very disappointed.

What an absolute diamond of a man, so friendly, kind and helpful and a great personality, he has great banter and made us smile, we will be back xMAN BEAST