NETWORK CARS

AVOID!!!! I booked a return journey to Stansted Airport. The woman who took us told us the fare was £40 and the return would be £45 and that we had to give her £20 deposit to secure the return journey. We handed over £60. We were collected by a different driver, who was an absolute menace on the road and in my opinion should have to retake his test. When we reached our destination he told us the fare was £65 (which included £10 waiting charge) I told him that was wrong, we were quoted £45 and had already paid the £20 deposit. He phoned the office and the operator was no help at all and said the woman driver had only taken £15 deposit! When I suggested he confirm with her how much she took and what she quoted, he told me she wasn't there and to get our current driver to call her! Absolutely disgusting. I urge anyone not to use this company unless you want very bad customer service and shocking driving. They do not even deserve a 1 in the ratings but there was no zero.

Taxi driver was polite, but the guy in the office phone is very rude. He told me the journey cost £11 and the driver charged me £13. Called him back he said it was his mistake then just hang up on me.

Polite on phone and very polite driver

Terrible service. When they answer the phone they don’t listen to what address you’re asking for. They ended up arriving half an hour late as they had assumed my address and didn’t listen to the address I had told them. I had booked transport to the airport and their disappointing service had made us very tense.

Over ok service, staff is great and the prices are good

The total fare was miscommunicated to me very badly and even after I asked for confirmation of the fare, I still ended up having to pay a lot more than expected. I wouldn’t have minded paying if it was the one that was quoted to me but because of the miscommunication, I felt blindsided when expected to pay more. I was also blamed for the miscommunication, being told that I was to blame so I found the customer service to be very shocking. I will not be using this service again, very unhappy and the communication needs to be a lot clearer so I would not recommend using their services at all.

If there is a zero star, I'll give it. My trip was booked for £65 and the driver came and charged £70. He was very horrible and nasty.

Pleased with the service to heathrow cheapest around a+

This was my first time using this service, had a 9am hospital appointment for my dad at Moorfields Eye hospital, appointment ran over out of our control, the driver was patient considering he waited over an hour over the alloted time. Andy was very accommodating and was kept posted. Will definitely use them again

CLEAN CAR VERY POLITE THANKS