Newcastle Dental Hospital

I came in yesterday for an emergency dental appointment as my tooth had been in agony, I'm not registered with a dentist so it's been hard for me to find anywhere to help, the staff were absolutely amazing and I was seen within 10 minutes, the lady who did the work on me was absolutely fantastic and very reassuring and did an exceptional and professional job, I wish I could've thanked her more!! Could not recommend enough. You're amazing guys!Josh

Always go here and the staff is lovely but today - wow i don’t think i’ve evert encountered this. Phoned up to orthodontics to book an appointment after having missed one due to personal reasons, Receptionist was so rude and said “well you didn’t say that” and spoke to me in a very unfriendly manner. I ignored this of course. Only nice part was speaking to my dental nurse from my doctor. Do better honestly

This Dental Teaching Hospital is renowned all over the world as an excellent place to learn to be a fully qualified dentist. The student fees are substantial. Much is demanded of the students. They use members of the public in the teaching live unit. The consultant dentist will give your teeth a thorough going over wearing them expensive eye lenses that look similar, but much smaller than binoculars. Once the consultant has done this. Then the student with also search for problems in your teeth once s/he has finished and often during the student will be talking to the consultant to explain what they see. After this the student and consultant discuss the best way to move on with fixing your teeth. They decide on the course of treatment. And then the treatment starts. You can be called for mornings or afternoons. The treatment is free. However you must endeavour to turn up for your allotted slot. If you don't turn up you can be removed from the free treatment list. I strongly feel that if you have been a accepted then you should endeavour to turn up before your appointment time at least 10mins before. Then wait.One last thing. The treatment you get is 1st class the dental work they do here is of the highest order. The personal care is the highest standard too. I am very grateful to all those in the Dental Teaching Hospital for all that they have done for me. The photos below: the two students here were wearing COVID protection gear and treating me. These were adverse conditions I'm sure you will agree. They treated me with great respect, they understand without humans to learn on and from they can't become good Dentists in the communities around us.

While under the dental hospital I have had to constantly chase appointments, I've had a filling fall out, and emergency extraction and a wobbly tooth that they were aware of (and i have proof of this) come out, the tooth could of been saved. I've had two appts and had to cancel two due to covid and caring responsibilities. I've complained to pals. I've had an appt through today with a time they are aware is not suitable for me due to caring responsibilities, I've called them and they've cancelled it and will get the student to redo it. Which means I'm probably going to have to chase up again. Its just pure negligence at this point.

After having a lot of trauma with dentists as a child it’s been over 10 years since I’ve seen a dentist. I was referred to the dental hospital through 111 and seen by Emma I think her name was (blue scrubs and pink shoes) who was amazing and reassured me throughout. After 2 X-rays I was talked through options and sent to max fax who surgically removed the tooth. The young guy, Irish dr and Irish healthcare or nurse who then removed my tooth were absolutely amazing and made me feel at ease throughout. Cannot thank them enough for the best experience I’ve had at a dentist, they really were amazing

Couldn’t have had a more pleasant experience, considering it was a tooth extraction.The team were all so lovely from start to finish and the dentist was so reassuring,Thankyou SO much!

Staff were very professional and although my husband was only supposed to have a consultation because he had been referred by his dentist 6 months ago and was in considerable pain they fitted him in immediately for a tooth extraction.

One of teeth cracked while eating and 111 sent me to a dentist in Wideopen at first. It almost felt like a stain upon their private practice that an NHS patient had been sent there.I was in and out within minutes with a temporary filling. The filling lasted 3 weeks before breaking out. Back on the phone to 111.This time they got me an appointment at the dental hospital. Yes I had to wait a little while, which is something anyone using the NHS should expect, but the staff were friendly and helpful.I was examined by one dentist who said the tooth had been decaying and they could either remove it or start a root canal.I choose a root canal - what can I say, I really enjoy that scene from Little Shop of Horrors where Bill Murray goes to the dentist.Due to a lack of time they weren’t able to start it that day, so asked me to come back first thing in the morning.A 4th year student (Holly) began the root canal, while I have no prior experience with dentist, she was amazing. No pain until hitting an inflamed nerve, so stopped for a week to let it settle. What she had done was relieve the pressure and topped it off with a wonderfully smooth temporary filling, which would put the dentist in Wideopen to shame — 4th year student > inconvenienced private dentist!This cost me nothing.We are VERY fortunate to have (as I discovered listening to the students talk to each other as they drilled away and waited to consult with Tom) such a highly regarded dental hospital in Newcastle.We need to save the NHS. It has to be kept and supported. As the people who work there are doing so for the right reason - other people’s well-being and not making as much money as possible. I wish all the best to Holly (even if she did say she wouldn’t stay in Newcastle after graduating)!Don’t know what you got till it’s gone - Cinderella

I had a 111 referral for an extraction. I had two trainees that were in year 4. They made me feel so at ease, suffering from severe anxiety. They were supervised by a lovely lady dentist who helped me relax and breath and they all talked me through every step of the extraction. The only grumble I would have is the door was always open and a male was watching from another room directly opposite and people walking past while I was having the extraction so a little privacy would of been appreciated. Thank you for making me feel better.