EE

126 Reviews

Telecommunications service provider,Mobile Phone Accessory Shop,Mobile Phone Shop

Friday9 AM–5:30 PM
Saturday9 AM–5:30 PM
Sunday10:30 AM–4:30 PM
Monday9 AM–5:30 PM
Tuesday9 AM–5:30 PM
Wednesday9 AM–5:30 PM
Thursday9 AM–5:30 PM

About the Business

Horsham | EE Storefinder | EE | VISIT our EE store to explore our latest range of phones, tablets and accessories. Get help and advice from our fully-trained staff today.

Contacts

Website

https://ee.co.uk/stores/england/west_sussex/horsham/horsham

Call Us

+441403230390

Get Directions

27 Springfield Rd, Horsham RH12 1PT

Change or delete

Hours

Friday9 AM–5:30 PM
Saturday9 AM–5:30 PM
Sunday10:30 AM–4:30 PM
Monday9 AM–5:30 PM
Tuesday9 AM–5:30 PM
Wednesday9 AM–5:30 PM
Thursday9 AM–5:30 PM

Change or delete Save

Features

Debit cards
NFC mobile payments
Credit cards
Wheelchair-accessible entrance
Wheelchair-accessible car park

Recommended Reviews

Worse mobile provider by far . Took my fold 3 in as we're it folds failed and they wanted £500 to repair or £600 to replace . So left with no phone and a contact ,AVOID AT ALL COSTS .

Poor service!There was one old guy who being lazy on him phone,not answering correct to my questions.Saying can’t help,because im not with EE on my personal phone.And being disrespectful just because of that.Thankfully there was one young guy,giving me a phone number for business customers.I expected good and fried customer service like Vodafone.

Wanted to upgrade a buisness mobile. Told this can only be done online or over phone. Wanted to scope difference in models, which is why we went to store. Told we were to get a call back by 11.30. No call back ever recieved. Waste of valuable time

Not just this store Worthing as well..Rude moody staff members.

Dropped into the EE store to get them to transfer over the data and photos on my wife's old iPhone on to her new one.Staff couldn't have been more friendly or helpful - took about about an hour but they were happy to do it whilst I waited.Great attitude and service.

Went into the Horsham store today at 17h09 and shop closes at 17h30. Store assistant decide to close shop early even after I made a special trip to the shop this evening. As I walked in he said sorry we have decided to close at 17h09. I wanted to discuss a deal across the 4 mobile contracts that we have and to get another phone. Annoyed and disappointed. Clearly EE are happy to take my money after all thse years but can't be bothered to offer any service.

I went in for some advice and the manager was very helpful hence the 5 stars. I would however point out that there was a large queue at some points during my wait as there was only one staff member serving on the floor . The result is that four people walked out because they were not prepared to wait. Maybe consider more staff. A lot of people nip in and out of phone stores for quick questions or purchases. This isn't possible if there is always a queue.

Helpful assistant, listened well and explained everything he was doing. Couldn't answer all my questions, but I was impressed by him. He was new to the job and the shop was busy so he had to cope without support. It is good to be able to talk to a person face to face.

EE are the worst network provider for aftercare service I've been a ee customer for over 8 years first time my phone breaks they want £500 to repair it . They are money grabbing bxxxxxx. Will no longer be staying with ee .They won't replace phone unless I pay £600 so I'm stuck with no phone and a contract.STAY AWAY AT ALL COSTS .

Add Review

Rating

Your name *

Your email *

Review *

Map