About the Business

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Contacts

Website

https://www.next.co.uk/stores/

Call Us

+443330055666

Get Directions

Unit 8, Coventry Arena Retail Park, Classic Dr, Rowley's Green, Coventry CV6 6AS

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Hours

Friday9 AM–10 PM
Saturday9 AM–8 PM
Sunday9:30 AM–4 PM
MondayClosed
TuesdayClosed
Wednesday6 AM–9 PM
Thursday9 AM–9 PM

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Features

Debit cards
NFC mobile payments
Credit cards
Delivery
In-store pick-up
In-store shopping
Wheelchair-accessible entrance
Wheelchair-accessible lift
Wheelchair-accessible car park

Recommended Reviews

Billie served me with such respect explaining why the size was a different price and just overall lovely service in there thank you for being so kind

Actually bought my sofas in June but have been so busy never had a chance to leave a review until now. I want to thank Dawn, who helped and handled everything so efficiently and professionally. I will be visiting again soon to buy more furniture because of the excellent service I received.

Visited the store to collect a parcel today. The lady that found my parcel was incredibly abrupt. She asked for my postcode, which is now different. I explained I'd moved and didn't know my previous postcode to which she told me to Google it. (Because I'm daft and don't know how Google works). She then started to tell me that she can't give me my parcels, I asked if ID would suffice which she allowed. I explained I'd updated my address online. She just responded, you need to call then. Not the worst service, just not what you'd expect when you're polite and a customer.

Great experience in here today. Popped in hoping that an item which is saying out of stock online. may be available. Staff went above and beyond looking for me with no joy. Taken to the till to see if it could be ordered to my home which was possible so I was super happy as I really didn’t want to go back again tomorrow. Lovely lady couldn’t do enough, didn’t think to catch her name but very helpful as was the other lady. Well done Next!!!

I experienced a bad customer service here the guy who served me was rude and everyone was just standing on till and were not interested to serve the customer.

Lovely staff and loads of good clothing. They even have a Costa upstairs which makes an amazing cup of coffee. Loved it.

No one on shop floor to help regarding shoe sizes. Asked man behind the till who wasn't serving and had been talking to a colleague for the last few minutes who was rude and completely put me off buying anything. I'll stick to online shopping next time.

Really helpful staff and good range. Will be back.

Timetable is incorrect, drove 40 min just to get there at closing time, when it said it would be open for another hour! Staff didnt care ofc, fix your timetable

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