The Groom Room Crayford

Look what they done to my dogAsked for trim to enable easier brushingAm so upsetNever taking him back and advise no one else to use this place.Before & after how can they say this is right

We have used other groom rooms and this one is the best by far. Poodles love it and cut is consistent every time.

Really friendly and professional great haircut good at what they do

At the beginning of April I took my 9 month old Border Collie to this salon, I took her full cleaning + extra teeth cleaning. I absolutely do not recommend it, My dog left the salon as she came in, it was impossible to see that they was cutting the hair, the only difference was that she was washed. I will not go back there for sure.

My puppy Teddy went in for his first puppy cut. They done an amazing job and were so professional and friendly he looked so fluffy and tidy, would definitely recommend and will definitely go back for his next cut.

Always friendly staff and a great groom.

Bit if a pig to find at first as it's in a retail park. Once found it's a great shop plenty of products friendly staff quick service, you can phone first. You can get an air rifle bottle charged. Would recommend.

Absolutely fuming after my experience today. I have been bringing my dogs to this establishment for around 4 years now, once the groom has been completed I would receive a phone call letting me know it’s all done and to come pick him up.On this occasion I told them prior to the groom that it was my dogs last or second to last groom as he is about to pass within the next few months.I was told my dog would be done in an hour, as usual I requested if they could give me a call when he's nearly done and even informed them it will take 15 to 20 minutes for us to arrive once we know he's done.At 3.30pm we received a phone call to let us know he's been done since 3pm. We hurried and arrived there 3.45pm (15 minutes after the phone call).On arrival the brunette 5ft 5 ish manager/supervisor with a full fringe, told us that we are very late". (She didn't have her name tag on display so I do not know her name).I explained to her that my dog has been using this place for a while and we've always received a phone call. She insisted that they needed to charge £5 for us being 45 minutes late.I told her that I had requested the staff at check in that it will take us 15 to 20 minutes to come back from our house as we live in Bexleyheath. She just kept telling us "it's the policy

Avoid! My dog went in and came out looking and smelling exactly the same. He didn't need a trim but his ears wernt cleaned and his claws barely touched. I won't be taking him back. I went back and asked if they had cleaned his ears as you could clearly see they were dirty. She quickly ran a wipe on his ears. Not worth the money or time. Don't waste yours here either.

Popped in to get my chihuahuas mails cut. No wait, was very happy for me to just drop in. Pip was comfortable throughout