Parklands Nursing Home

My dad is at Parklands I've witnessed outstanding care the best I've seen from carers nurses to domestics in 18 years of working in the care industry.

They cared for my dad right until the end. All the staff there from the nurses to the cleaners were amazing.

I have been and it’s very nice!The owners of the home are great.

I Was due to start there as a HCA but I was met by shouting by a Receptionist and I Withdrew my Application who would want to work in a workplace like this .

My mother enjoyed a very comfortable 12months at Parklands nursing home. The staff were caring, compassionate and friendly. I cannot thank them enough.

My dad has recently stayed here and I'm relieved he has now been moved. Very poor management. Clearly this home needs to train their staff in dementia care. This home has no idea on how to care for dementia patients, this includes the rude management who only likes to hear her own voice and promises things she can't deliver on. Lack of care and understanding was evident throughout my dads stay. No compassion. Management didn't even have the decency to tell us they couldn't look after my dad anymore, we heard from another source. This has been an upsetting experience for my father and ourselves. Can understand why cqc report isn't great.

My parents are now in Parklands they seem so happy, the staff are brilliant caring and kind. As long as the attitude is right everything else takes care of itself. They have been struggling for a long tome now they have got their dignity back that’s massive!! thank you to Parklands for this.Gordon

The management of this so called CARE home is totally unprofessional. My mother was taken here against her will on a transfer from southend hospital waiting for a hip replacement. The placement promised by the hospital would only be six weeks and then they would do surgery....She saw the surgeon, Mr Lusty whom said he couldn't give my mother the operation. My mother would have to return to the care home due to covid. I had no choice, I wanted to take my mother home with me. I repeated that she wouldn't survive in that place....weeks passed. I battled with social workers whom were useless. They refused to let me speak to her during the first lockdown and she starved herself. They eventually notified me by telephone. It was too late. I forced her out and she died two weeks later at my home. Her diary was heartbreaking. Words cannot describe the pain and the injustice at the end of my irreplaceable mum's beautiful life and tormented memories that are left.

As a family we had a preconception of care and we couldn't have been further from the truth. On first impressions perhaps the home did seem a little dated but it was clean and everyone was friendly. My Nan stayed at Parklands for 3/4 months and I was shocked at how good the care was. The love and care my Nan received, and I chose the word love carefully, was exceptional. Treated with dignity throughout her experience, everyone from the carers, nurses, reception/office staff and even maintenance staff were utterly brilliant. As we entered the end of life care I was brought to tears a number of times by just how amazingly they looked after Nan. I cannot recommend Parklands enough, fantastic care from even better human beings.

Thank you to all the lovely caring people who work at Parklands Nursing Home.They all showed compassion and love for all of their patients.My mum was only with them for a few short weeks, which she was made comfortable and cared for.