Aberdeen Alarm Co

Friendly people with good products and well explained and no pressure to buy.

In more of a hurry in a marked work van than everyone else on the road.

Have had numerous faults since system was installed, Phoned up to check what I thought was another problem, they sent out someone for 10min max, not requested by me, there was no talk of a charge and this could have been sorted over the phone without anyone coming out and now I have just received a bill for £96, Advise to stay well clear unless you have money to waste. Was going to get more security installed but will now use someone else.

I had a very unpleasant encounter with a young man outside the main entrance to ARI AT 12.15 10/08. I was challenged on entry as to whether I knew where we were going. “Yes” I replied. “Where” he aggressively demanded. “The cafe” I replied. “Why” he demanded. A questionwhich puzzled me. Then he demanded if we had an appointment. We had just come from one.Appalling treatment especially since my wife had just come from an awkward appointment.

Very quick to get new keys cut .

First class response, after a power cut my alarm keypad locked. I phoned the company to book an engineer, but the engineer suggested I attempted a fix myself first and of course it worked. Many thanks great response.

With multiple premises covered for fire, security and CCTV we have used AAC for years.Aside from the massive range of products, total project approach and the ability to source all manner of equipment AAC deliver old fashioned customer service.Nothing too much hassle, always answer the phone and staff are superb.

Friendly staff excellent service, engineers have want above and beyond, very satisfied with all work carried outThankyou for a well done job

Well, I don't know which company the poor reviews have been dealing with, but have been with AAC for several years now since moving from Another Darned Travesty for our domestic alarm. Very helpful from the quote onwards; we got an extra sensor fitted, plus a Digiplus for free polling calls. 6 monthly service checks as standard instead of annual, and all for considerably less than aforesaid other company. Have had one obscure technical problem which took a little while to sort out but the latest engineer persevered and nailed the problem, and turned out it was a technicality with some equipment not of their making. Have always had good response from the office angels. Have recommended to a couple of friends/neighbours who also appear to be happy.