Santander
66 Reviews
- Friday9:30 AM–3 PM
- Saturday9:30 AM–12:30 PM
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday9:30 AM–3 PM
- Thursday9:30 AM–3 PM
About the Business
Personal | Santander UK | Welcome to Santander. We offer current accounts, savings, mortgages, loans, credit cards and much more. Here to help you prosper
Contacts
Website
Call Us
+448000851491
shire, 36 Clumber St, Nottingham NG1 3GB
Hours
- Friday9:30 AM–3 PM
- Saturday9:30 AM–12:30 PM
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday9:30 AM–3 PM
- Thursday9:30 AM–3 PM
Features
- Wheelchair-accessible entrance
- LGBTQ+ friendly
- Transgender safe space
Recommended Reviews
Lucy Walton
10.03.2024
Santander
Tried to set up an account. Easy? No. The staff made us wait over 90 mins. Member of staff Jill told us she was too busy to help us. Told us they would call back after 2 days. 5 days went by, no call. 5 calls later we call and get through to Jill. She tells us again she’s too busy to help us. Unbelievably poor service.
Sunshine
09.02.2024
Santander
Visited Clumber street branch a few days back and encountered the rudest, most hostile unhelpful, unfriendly member of staff!!KELLY who was just awful.I decided then, due to her rotten behaviour, I’d go to a different bank to transfer a large sum from an ISA…You really need to monitor your staffs behaviour and lack of decent manners.My sister and I were shocked at how rude Kelly was.Not a good advertisement for your bank at all! But then again, from the negative reviews of a similar nature on here, Santander do not care!!
Jack
04.02.2024
Santander
Absolute joke. Loads of staff useless and dithering about. When asked say they are not able to help and need to wait for a colleague. So what are you here for then? Decoration?Insane opening times. How are you meant to go to THE ONLY BRANCH anywhere nearby if you actually work. I took an afternoon off work to come here, at my own cost. Waited so long that they closed before I could do what I came for, so will have to come again.
Chloe Gillen
30.01.2024
Santander
awful bank, i’ve had so many problems with them!I have been locked out my account for a year now and can’t contact them as they don’t take phone calls anymore, my card is also not working and i can’t contact them as you have to be logged into your account to be able to contact them
Naira R
20.01.2024
Santander
Don't bother attempting to call them regarding your bank card as they are ignorant and do not answer their phones...
Susan Bray
10.01.2024
Santander
Went in yesterday. First asked what I wanted to do so told them and joined a queue which wasn't too long considering they were having tech problemsEveryone I spoke to was very helpful and pleasant
Megan Cowen
30.12.2023
Santander
Staff attitude is appalling. I didn’t get told everything I needed and the woman said “I forgot soz” - extremely unprofessional, especially after waiting a long time to be seen. No care for their customers’ concerns whatsoever. Rarely do I need to go to a branch in person, but never will I return to this one.
Dale Windle
30.12.2023
Santander
Terrible attitude at front counter. Tried to get info on new account. Here's how it wentQ. I want to open a new account.A. You have to do it onlineQ. It says you can do it in branchA. Well, there's no appointments for 2 months.Q. Gosh, how many appointments do you do a day?A. Five a day, we're only open for 6 hours.Unbelievable! Not only the information but the arrogant, unhelpful way it was presented. So I took my money across the road to Nationwide, who were excellent.Santander Nottingham, you do realise it is us do you a favour and not the other way round?!
Giannis H.
23.12.2023
Santander
Tried to open online account. Had to go to the branch 3 times. Staff eager to send you out rather than helping you. Try Beeston branch instead.
Matthew France
16.12.2023
Santander
Situated on a busy high street. Friendly helpful staff rushed off their feet but doing a great job.
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shire, 36 Clumber St, Nottingham NG1 3GB
Santander