Elvin Estates - Sales & Letting Agents - Mildenhall

Elvin Estates have been dealing with my rental property for a long time. They always keep me informed of any changes and are excellent at finding new and very good tenants.

We were renting with Elvin Estates for 4 years. Never had an issue and they always were very responsive.

The people at elvin estates were very helpful the only realty co. In miles to go out of there way to help we have had very good communication with all the people there.hope to continue this for a long time to come.thank the team for all your help.would highly recomend.

Big thanks to Elvin Estates I had good short term letting, no any problems in all aspects. All was repaired quick, and with good quality when needed. Staff in an agency professional, and ready to help.Will recommend.

We are a military family that were privileged enough to have two back to back assignments at both bases. When we arrived 8 yrs ago, we went and visited several of the local letting agencies and it was Elvin Estates that stood out the most to us. In fact it was them that found us the perfect house in which we would call our home for 8 amazing years. Paul, Mia and the rest of the team there were always so responsive to anything we needed from them. There were a few times we needed emergency assistance with a pipe bursting or a leak on a weekend and they always were reachable and their maintenance staff were always on hand to come and fix the problem. In fact even Elvin Estates' maintenance team were brilliant. We got to know each of them throughout the years and would be able to call them up or message them if anything was needed or even to just ask about a maintenance issue. It was like having friends in our home. They know the houses under them so well and the history of maintenance that goes with each house. We always felt incredibly comfortable with any of the maintenance team members in our home. All of them were very friendly, trustworthy and truly care about the properties under Elvin Estates. The best part is, their team stays consistent so you see the same faces when you need their help. It was truly incredibly hard for us to leave our beautiful home in Gazeley after 8 yrs and it was just as hard saying goodbye to this team at Elvin Estates that truly were like family to us over the years. As a military family, they were incredibly supportive, understanding and honest all the time and they really looked out for us and anything we ever needed. If we were ever to return (and I really hope we do), the first place we'd go is into Mildenhall and into Elvin Estates to help us find our next home.

I have rented through Elvin's since around 2007. I have always had good service, the inspections have been with a minimum of fuss. Any issues with the flat have been dealt with in a timely manner to my satisfaction.

I contacted Elvin estates regarding a constant alarm which was going off for days in one of their properties next to our flat. It was only half an hour until somebody was sent out to rectify the problem and being only a couple of days before Christmas I was very grateful at how quickly they responded. I was impressed by how easy it was to contact them via chat as their office was closed for Christmas break. The guy was really friendly and provided brilliant customer service.

I had the pleasure of letting my flat through Elvin Estates. Everything I needed, they were able to come to my assistance right away. They are very responsive and take care of everything you need. If you are in searching for property in the area, I highly suggest them.

Amazing lettings company, absolute breath of fresh air, everyone at Elvins is really friendly and helpful.

Rented a property from Elvins for 10 months and I've never had such a bad experience. Not just with a landlord but with any company. I was continually dismissed about everything, four windows didn't shut properly and it took 9 months for them to do anything about it. They didn't act even when their own repairman told me the *front door lock* wasn't fitted properly. The place was a state and unsafe and they just did not care at all. The house was filthy when I got the keys, Elvins refused to do anything about it and I was told that the previous tenant's deposit wasn't enough money to cover the cost of cleaning and repairs, so I had to deal with living in a broken mess. Elvins then lost" my inventory paperwork (twice!!) in which I documented the state of the place when I moved in. You couldn't make it up