Specsavers Opticians and Audiologists - Clifton

Everyone was incredibly accommodating and friendly I definitely felt comfortable and was especially pleased with how gentle they were when helping me put in and take out my contact lenses for the first time. Kudos to Tracy, Stacie and George for helping me :)

GEORGE! What a helpful kind soul! Came in to collect glasses today after seeing George last week to return my new glasses as slight problem with the lenses and so saw another assistant today but George went out of his way and made sure I was happy with the newly done lenses even tho he was busy with another customer. But the fact he saw me remembered my issue and acknowledge me goes along way. Keep up the good work been a customer for a few yrs now and apart from a few little teething problems I would definitely recommend this store….sadly tho I am sure on my next 2 yr check I will probably see new faces again! Good luck to George and the team if you do go on to pastures newRoni

Walking past this shop, there is always a smell of burning or something similar which is odd (it may be the types of equipment they use or how the tests are conducted?). Most of the staff are friendly and helpful but a few can be a bit forceful in their attempts to sell and it feels pressured and difficult to leave the situation. I found that one young boy working there, in particular, was aggressive in his selling approach, and as a young woman I felt put off from returning. Quite pricey glasses and difficult to know what the best deals will be re. their £69 deal. An okay eye test generally, fairly encompassing (but at an extra price), but it would be more useful if they explained about your eye health and the reasonings for needing glasses if applicable, rather than just trying to sell you glasses.

Such lovely, friendly staff members. Jordan helped me with my appointment and he made me feel so at ease and comfortable but was also very knowledgeableThe optician thoroughly explained my prescription and was very polite and friendly alsoWould recommend - 10/10 customer service and great range of affordable glasses and sunglasses to choose from

Really good service with super helpful staff, especially Enrico and Holly. I was able to get a new prescription lens and frame within a few hours. Very organised and timely with lots of staff to help out.

Amazing customer service!! Only went for a basic eye test but got looked after by a number of staff who were all excellent, special mention to Enrico who went out of his way to explain things!

The staff were really patient and understanding with my son and I today. My son is autistic and struggled to agree to the eye test. Everyone was really nice and I didn't feel judged by how I was trying to manage his behaviour. This is not my first visit and the staff have always been second to none. Thank you so much ❤️

The team were super helpful and lovely - they fixed my glasses (for free) within 24 hours. A big thanks to Enrico especially for finding the matching replacement arm, even though my glasses were discontinued years ago.

I have always used Specsavers Clifton Down, and find them to be excellent at customer service. All of the staff are very friendly and willing to help. I was particularly impressed with Salma and Enrico who are both consistently pleasant and knowledgable and very happy to help. I never feel rushed into decisions or hassled at the store, which is nice when making such a big decision as new frames!

Was very pleased with the service received. The optician identified I needed a referral to the A&E dept of the eye hospital & wrote a referral letter which saved me a considerable wait at the hospital . I was made to feel comfortable during the tests I had in the office at Specsavers & would recommend them.