Royal Chef

I normally use just eat but I decided to use this restaurant as a change. I had to ring to place the order as there website said there was an error to place the order online. When I spoke to them they stated it would be with me within 45 to 60 minutes, I also had to confirm my delivery details with them 3 times. Which I thought was strange. The hour went past and no food. 75 minutes and still no food so i called them to be told the driver is on the way. If I collected it out only take 5 minutes as it is not far from me. A further 30 minutes past and we were getting annoyed. Then the driver called me and stipulated he couldn't find the house as he went to a different address. So the man on the phone didn't listen when I gave him the whole address and postcode 3 times. When the food got to me the driver had only been left the shop 5 minutes as he had confirmed so they lied. I order Cantonese style sweet and sour pork. The pork was that over cooked in the batter as it had disintegrated the sauce was very dark and tasteless plus the fried noodles there was more beanspouts than noodles so for me a complete waste of money and time. I won't be ordering from them ever again.

3 in one, normally good portions, today I had a tiny little bit of curry sauce. Bit annoying after paying £5

Ordered first time and it’s one of the best Chinese in cov. Fully recommended, food comes hot, delivery driver was kind.

Big size of portion, really tasty food. Recommended.

Great takeaway, decent selection, price and portion size.

food took over an hour to come, when it eventually did come it was the wrong order. We then called the restaurant who offered to swap our food and the food already delivered to another household rather than making a fresh batch. Not a very covid friendly restaurant clearly, wouldn't go again.

Food often smells off and doesn't taste right

To start we ordered are food on Royal chefs own website at 16:00, a hour before they open are time slot was 18:00. At 18:50 an individual wearing and apron approached my bungalow clutching cold wet bags of food. Out of politeness my wife paid this person and we set about laughing at the poor cold excuse of a meal. We had bacon batches in crusty rolls after instead that night and wondered why we ever thought giving these people £20 would ever have produced what human standards might regard as a meal (fit for a farm animal). Needless to say i was very disappointed.

Bought from here a few times now the munchy box has really gone bad soggy chips food overcooked chicken balls are still pink and the box it comes in is falling apart won't be ordering again

1, you NEED to get a card machine2, aromatic CRISPY duck needs to have crisp rendered fat and stripped not cut into cubes3, everything else is lovely