The Greyhound Hotel Leigh

Lift wasn't working. The room was dirty, couldn't hang clothes up due to cobwebs in wardrobe. Expected us to share towels or reuse them

Not worth a star we booked and paid had two small dog's to be told pets not allowed funny we stayed last year dog's were allowed nobody is corresponding about money back as it wasn't our fault we couldn't stay advice don't bother the pub not open pool not open even though the Web site says they are open and no mention of dog's not allowed

None of the features listed are available here. There is no breakfast service, no restaurant, nothing you see listed. I booked a two night stay here and ended up having to buy two Pot Noodles from the garage across the road so that I could at least quell my hunger.I'm told there is a cafe around the corner from the hotel that I should be able to get some breakfast in the morning, but that's it. Hopefully I'll at least be able to get some breakfast in the morning. I'm so glad I only booked two nights here.Staff are nice and are as helpful as what's available for them to be helpful with. I just want these two nights to be over with...

Drove away as there was lots of hmmm how to say unsavoury types outside n an earthy aroma

What a shame. Due to having family in the area, we have visited the Greyhound frequently, and unfortunately, this will be our last visit. We attended a wedding here around ten years ago and stayed in the hotel, and I don't believe anything has been done to the building since. We stayed for one night and as you can see, the quality of the rooms needs serious attention. One of the rooms in our party in fact could have been against the law to use as a fit room for guests due to the fire door not automatically closing. The mattresses are like laying on paving slabs and the fixed fittings look like they have all been used as chopping boards. Upon the evening and visiting the bar, we were met with stale beer that seems to have been in the lines for a while and the local regular. The regular was seen scuttering across the floor and upon mentioning this to the staff, we was informed that the name of the rat was Boris" and he often can be seen when the pub is quiet. We paid for the cooked breakfast in the morning

NOT EVEN WORTH 1 STAR MAYBE A -5 STAR.DO NOT BOOK THIS HOTELBooked back in January for a weekend break away for sons birthday this month phoned up to confirm check in time to be told they have no bookingfor us even though we have the booking confirmation via email. The staff are rude and didn't have the time or want to take the time to even talk to us making excuses and hung phone up whilst we were mid sentence. We asked if there was anything they could do as this wasn't our fault to be told you can have 2 double rooms this is not what we booked as we are a family of 5 with 2 kids under 7 they didn't want to help in anyway refused to honour the fact we had been quoted a price £195 but said they were doing us a deal in the fact the 2 rooms would cost £350 but they would take £50 off. We stated this was not acceptable in any way we now have a very upset little boy and his birthday is ruined.Hope all your staff are happy with the way this has been dealt with you all need a course in customer care and the ways how to deal with things when promised a call back this didn't happen we had to call them back and yet again the phone was hung up due to them knowing they were in the wrong. Overall experience very very poor DO NOT BOOK THIS HOTEL.

I have stayed here a few times over the last couple of years. This time I thought that the place has really gone down hill. Sort of ski slope proportions!I noticed that there were single mothers, perhaps displaced people occupying the rooms on the ground floor.The lift is out of order, but the voice in the lift is continuous.I was allocated a third floor room, where the toilet seat is hanging on for dear life!!There isn't any positive thing I can say about the front of house staff. They are devoid of any personality in a hospitality sense.

You get what you pay for with this place. We only stayed for 1 night and definitely wouldn't have stayed another. The bed was uncomfortable and the pillows were flat. The whole place could do with a massive touch-up. The restaurant/bar was manned by kids who were more interested in their phones than in serving. We ordered food which was from the taste of it from a local Chinese, the chips were flat and very salty. We got a refund on our breakfast as did a lot of other customers. Some of the reception staff were spot-on and helpful but overall we couldn't wait to get out. They also advertised a swimming pool and spa but none of these was open.

Unfortunately, this hotel does not even deserve a single star.We stayed here in July 2022. We arrived in the late afternoon and they told us that our room wasn‘t ready yet, for which we were promised a partial refund that never happened. When we were finally able to get to our room, the room was messy and the duvet was covered in glitter because a bride had previously used the room and it had not been cleaned afterwards. Someone also tried entering our room in the middle of the night because they, for some unknown reason, had an additional key card, which was a really unpleasant and scary experience. The room itself was dirty and very outdated with cracked furniture, the beds were also really uncomfortable. Additionally, we could hear everything that was going on in the hallway, including, but not limited to, the other guests screaming/fighting in the middle of the night, the constant banging of doors etc.Overall, we would not recommend staying here, in fact we would strongly advise people to stay as far away from this hotel as possible.

1st time staying at this hotel, reception was nice, clean and modern, the staff are nice and friendly, the bar was good had a nice selection of alcohol, the hallways could do with sprucing up I.e. fresh paint new carpet etc., room was nice little dated but it was fine fresh clean sheets, bed was comfortable could do with modernizing again fresh paint and new carpets, be good if they had USB wall sockets, would definitely stay here again