UK General Insurance

عملية نصب واحتيال من شركتكم‏An installation and fraud from your company

So you have a choice, UK General is either a bush near a car park or a very dodgey insurance underwriter. Given the choice I'd go with the bush.So if you have a need for looking at bushes near a car park or, heaven forbid, you actually need an insurance company to underwrite your own dodgey insurance company then this could be the place for you

Scammers.

If I could rate a star that is Zero I would. I logged a claim a few weeks ago, the company handling my claim is Davies group. Least to say I'm not sure why your rating is so low but judging from the rating on your page, I can only guess as to why. The handling of my claim has been over several weeks, no feedback, no follow up calls. I tried calling on several occasions where the call handlers answers the call, starts talking then drop the call. No call back, no reaching out what so ever. The moral of the story is, that when your customers pay you for a service, then honor that commitment to giving your customers the service they require. I will be lodging a complaint with the ombudsmen, as companies like yours should not be allowed to give service to customers. There's a reason I pay you 600 pounds a year, but like I say if you want to steal my money and not provide me with a service I indeed deserver I would rather much go somewhere, where my service would be valued and looked after like a proper customer.I find your service and your process appalling. I would advise you to give your agents proper training as they lack key skills in capturing data and processing it.

Some of the rudest most horribly mannered people I have ever come across. The work culture there must be absolutely horrendous

Rude so called managers calling customer names.

Quick to take your money but not so quick to pay out we had a burst water pipe and a week later still no dehumidifiers