St James Health Centre

My experience with this health centre has been nothing short of fantabulous. Dr. Lopez is a truly wonderful person and all the staff are good here. I appreciate the exceptional care and expertise provided when visiting this clinic.

They should be renamed the st james practice of malpractice. They give you medication to make you more sick and refuse to send you to further investigations even if the problem you have had has occurred for 3 years. Never in 3 years of having a congestion, highly visible inflammation on my forehead in the sinus area, extreme fatigue that hasnt allowed me to function or work and kept me bed ridden up to 20 hours a day, never they have sent me to a ct scan or mri, same symptoms affecting the ears, sinuses and eyes every time, I came with the same symptoms yet the doctors would gaslight me and say they aren't related even if they would co occur and regress together along with the congestion everytime as the congestion was never treated properly.

This surgery has provided excellent care towards my mum and without them my mum would be seriously ill or not be here at all .. I’m especially thankful to Dr Swift who is an Excellent Gp and to Lillian who has taken on our concerns . thank you so much we feel very grateful and lucky .

Really good little surgery, usually get an appointment on the same day. Dr Ghosh and nurse Price are fantastic, very friendly and always helpful.

I get an excellent service from St James - always easy to get an appointment, doctors listen to me, and my overall health is routinely monitored, with blood tests, flu jabs, asthma clinic etc, and helpful reminders by text and email.

I saw Nurse Donna Price for my appointment this afternoon and cannot praise her highly enough! What is usually an uncomfortable and often painful test was quick and easy and genuinely left me a little speechless at how straightforward it went considering my previous experiences at other surgeries. Incredible lady!

I had a telephone consultation with the chemist from the practice. I asked her to ask the doctor for a prescription item. Never even had the decency to get back to me. No wonder people feel isolated from the NHS these days. It's doctor Google for me from now on.

wasting my time. I made an econsult because my condition wasn't bad enough for an in person visit. Was emailed back saying to make an appointment so i assumed it was worse than i originally thought. I work nights so visiting can be difficult for me. So after a long nightshift i stay awake to ring at 8am and get an appointment for 8:45am. Once i make it there im told i dont need to be there as what i need is over the counter!!! Not only wasting my time but im also taking an appointment from someone who needed it more making me feel awful for wasting valuable nhs time!!!i recommend making sure your econsults are taken more seriously to stop this from happening again.The staff are always great and are not at fault but this experience really wasnt great.

Called today (14/11/2023), at 17:36 to request explanation about an emergency inhaler that I need and didn’t get. Tried getting an asap appointment due to the circumstance. Was told would have to ring to book an appointment and would be for next Monday. I automatically asked if I could book it now whilst on the phone. The lady on the other side of the line then said yes. Which made me confused like. Requested clarification and the lady was rude to me when what she said didn’t make much sense to me and I asked to clarify. So calling today- no availability. Only for Monday. Calling tomorrow, I’ll have availability… no better explanation was given than this. Very difficult to talk with someone who should be there to help. It’s a person’s health after all. Very bad service, have to say. Here I am whiteout the emergency inhaler that I need and without a clear plausible explanation about setting an appointment to get one.. Hoping it’s one off.