guitarguitar Newcastle

I went to Guitar Guitar years ago and traded in a 12 string for a higher quality 6 string electro acoustic, and was really pleased with the service. So when I thought about upgrading my electric, they were first on my list.I completed the online valuation and felt I was offered a fair price. I took in my guitar to the store and spent some time with George. He checked my guitar and agreed with the valuation - no dodgy car sales tactics, just honest opinion. George then got to know what I was looking for, I've always love the SG but never really had SG money. George showed me a great condition second hand SG with a beautiful case.With the trade in offer and some saved up pocket money, it was within my affordability. I was never pressured to go outside of my budget, and I appreciated the laid back and conversational approach to sales in store.A lovely gent named Dean then took me over to an amp and patiently explained the guitar and it's functionality. I was never made to feel inferior despite my novice questions, and there was no ego about this process. It was a valuable part of making sure I'd be spending my money on something appropriate.All in all, I've now had 2 excellent experiences at Guitar Guitar Newcastle, and I would highly recommend going in and talking to the staff. It has inspired me to practice more regularly, and I am absolutely head over heels in love with this guitar. Thank you for your help George/Dean, it now has pride of place on my wall (when it's not in my hands!).

Had a chat on the phone about my needs with the helpful & expert Dean. That call encouraged me to visit the shop where I bought my new guitar at a great price. Lovely shop on 2 levels with a massive range of stock to suit all skills, tastes & budget. Convenient meter parking just across the road too.

Very nice place full of lovely guitars and wonderful people. Highly recommended!

Ordered the Tom Delonge Strat on Wednesday arrived on Thursday as promised. Great service from everybody in store especially Nick who took care of everything from initial enquiry over the phone to walking out the door guitar in hand. Thank you very much!

Great place, great service. Helped me out with a guitar case. Would definitely come back again. Very nice people.

Bought a starter kit for my daughter, electric guitar and amp. Came with all the gear she needed to start out for a really good price. Guy that served us was 100%, helped with everything, no question was unanswered. Would definitely recommend for anyone starting out staff were none opinionated or condescending. Hopefully we'll be back soon for an upgrade!

Paul was fantastic! Went in with my partner to buy my first electric guitar and Paul really made the experience great.Explained everything, gave me so many options, didn’t try and upsell things I didn’t need or push me towards more expensive options. He had great knowledge and I left so happy.Thanks again Paul!

This is a very good guitar shop. They have a very good range and the staff are helpful and knowledgeable providing good advice and interesting information. They are happy for you to try the guitars. I would recommend Guitar Guitar.

Paul Y looked after me well - I knew what I was after, roughly, and he shared in depth knowledge. I tried a couple of curveballs and he suggested trying a beautiful PRS which would've saved me money. As it was, his suggestion based on my preferences was spot on and I've left with my first American Tele. I love it!