Subway Bay, Mermaid Quay, Unit 3, Cardiff CF10 5BZ

Subway

262 Reviews
$$$$$$
  • Friday10 am–11 pm
  • Saturday10 am–11 pm
  • Sunday10 am–10 pm
  • Monday10 am–10 pm
  • Tuesday10 am–10 pm
  • Wednesday10 am–10 pm
  • Thursday10 am–10 pm
Subway Bay, Mermaid Quay, Unit 3, Cardiff CF10 5BZ

About the Business

Subway® Restaurants - Sandwiches, Salads, Wraps & More | SUBWAY at Unit 3, Mermaid Quay Cardiff WA | Visit your local Subway at Unit 3, Mermaid Quay in Cardiff, WA to find a restaurant near you that serves fresh subs, sandwiches, salads, & more. View the abundant options on the SUBWAY® menu and discover better-for-you meals!

Contacts

Call Us
+442920480700
Bay, Mermaid Quay, Unit 3, Cardiff CF10 5BZ

Hours

  • Friday10 am–11 pm
  • Saturday10 am–11 pm
  • Sunday10 am–10 pm
  • Monday10 am–10 pm
  • Tuesday10 am–10 pm
  • Wednesday10 am–10 pm
  • Thursday10 am–10 pm

Features

  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Delivery
  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park
  • Wheelchair-accessible seating
  • Dine-in
  • Takeaway
  • Coffee
  • Healthy options
  • Breakfast
  • Dinner
  • Dessert
  • Seating
  • Groups
  • Accepts reservations
  • Good for kids
  • Kids' menu
  • Late-night food
  • Lunch
  • Casual
  • Outdoor seating
  • No-contact delivery
  • Counter service
  • Fast service
  • Quick bite

Recommended Reviews

Helen Davies
14.03.2024
Subway
Cycled down to the bay and needed lunch. Went to subway but as there is nowhere outside to secure my bike I took it into the shop with me to be told I cannot bring it into the shop and it will be busy soon. I was the only one in there and there was no queue outside. I left the shop and the manager came outside to say I could not take the bike into the shop and would need to leave it outside. They did not even offer to take my order and bring it out to me. Staff were very rude. I don't know if the owner has changed as I have taken the bike in before with no complaints. Will never go there again.
Jodie Farr
12.03.2024
Subway
Always friendly staff. Very quiet and quick service. Great food!
Katherine Kyle
01.03.2024
Subway
This is the worst subway we've ever been to. The service was awful. The lady was so rude to us. I told her we had dairy and gluten allergies (which is the main reason we were at Subway) and she told me she didn't want to know and couldn't help me at all. My daughter only wanted a dairy free cheese sandwich with no other ingredients. She put 2 tiny triangles of cheese on the roll which didn't even cover a quarter of the service. I told her every other subway we've been to they give you one complete layer of cheese and she said it's company policy to give that amount of cheese. She said if we wanted more we had to pay 50p so I agree. Then she laid 2 more tiny triangles of cheese on top of the other cheese, still leaving most of the sandwich with nothing on it. She barked at me numerous other times telling me I was ordering incorrectly etc. We will not be back.
Rakesh Raju
23.02.2024
Subway
Bad customer service. Have visited many Subways across the UK. This was the worst service I’ve ever received from the Subway. Didn’t even ask for intolerances or choices. Not welcoming at all ( at 7 pm!)
Cerys Thomas
22.01.2024
Subway
Queue outside due to it being lunchtime and only 2 people entering at once, fair enough. Once we got in, served by a lovely guy who was very friendly. All menu items looked available. Standard subway ordering, pick the bread, meat, salad etc. All done in line with covid friendly precautions. Hand sanitiser available at the door if wanted.
thomas mcconnell
03.01.2024
Subway
Not a fan of the new menu or the way it's done and the older lady working was berating the younger colleague in front of us which I found really unprofessional but both of their attitudes weren't great
Muizz Adeni
02.01.2024
Subway
Other reviews regarding customer service are correct. Very rude manager who doesn’t know how to speak to people, shouts at people and is rude to the staff. Surprised she hasn’t been fired yet
David Winwood
22.12.2023
Subway
A nice located subway cafe. Serving all the usual you expect from subway. Very helpful staff. Good and clean cafe. It doesn't have views over the water but you can always get a take out or just sit in and watch the world go by. The vegan patty is worth a go too.
Peter King
21.12.2023
Subway
A promptly made sub by a very friendly member of staff on the end of her shift. She was very polite and catered to our every need. The shop was clean and disinfected every evening before lock up. This subway was in a convenient location by the docks and we came here after an evening booze cruise.
Chris Whitworth
18.12.2023
Subway
£7.80!!! Wow, and that is a meal deal?? They were really spare with the salad, I kept having to ask for a decent portion but they looked dumb at me, he put one extra spinach leaf on then said I should have asked for a salad if I wanted more!

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Bay, Mermaid Quay, Unit 3, Cardiff CF10 5BZ
Subway