J T Ellis & Co Ltd

J T Ellis designed and built the kitchen, bathroom, utility and fitted bedroom furniture for our house in London. Quality of the product and delivery was great. Our builder and plumber installed everything and got great support from J T Ellis along the way. We've had no problems with anything since. All great.

Before two years the surface of our beautiful kitchen doors have started to peel away. Ellis Kitchens have claimed the damage has been caused by the user, but we have followed the care instructions. The doors are simply not made to domestic standard and the after care is not worth its name. Very unhappy.Update 06.23: after constant refusal to go away and threatening to go to furniture ombudsman and insistence to speak to a manager, they agreed there were visible faults and that it was unlikely caused by careful cleaning (which was asserted prior to this) they replaced the doors. Wouldn't fit or drill holes however so had to sort that myself. This took months to achieve and a lot of unneeded stress. Would not buy from here again given the choice based on the service.

Fantastic company to deal with. Great product range, great quality, very well priced and above all the customer service has been fantastic for all the years I've been dealing with JT Ellis.

We have used J T Ellis for bathroom and kitchen units in several of our recent developments. We found the whole process with the team to be seamless from initial communication through to delivery. Everything arrived on time with each piece for each room carefully wrapped and meticulously labelled and look great now they are fitted and in place. Thank you for the great service.

Ridiculous customer service. Been staying in an Avant home since April last year and no one has come to fix the snag issues. They don’t even reply to emails. Stay well away from Ellis kitchens. I can see quite a few other people here who also purchased Avant Homes and are experiencing similar problems.(28/02/22) Improved my review with supporting images and video.

Let me start by saying what a shame its not 100 stars because that is what I would give JT Ellis LtdWhat an absolutely fabulous company.I visited the showroom just to make sure I knew what I was getting, (i prefer to see not just order from a catalogue)I ordered a kitchen and a bathroomFrom ordering to delivery I was kept informed all along the way.A delivery date was set and it arrived a week early.From that point on we fitted the kitchen ourselves,even when we weren't sure about fitting something we picked up the phone and the very helpful staff talked us through whatever we needed.Everything fit a dream,all to plan.I have to say one of the best kitchens and bathrooms I have seen on the market at this present moment in time.My kitchen and bathroom looks absolutely stunningI would definitely recommend JT Ellis to anyone wanting a new bathroom or kitchen.

AVOID...Terrible Non Existing Customer Service From Ellis Kitchens & Avant Homes....Kitchen fitting isnt great with loads of sharp edges that tear clothes open at every handle and corner...No One has contacted us at all to resolve any issues,we have raised the complaint but no one will take responsibility for the damage caused onsite while snag fitting.Ellis kitchens arrived on a snag to install a stainless splashback at cooker in our brand new kitchen & wrecked the other splashbacks at each side,Hes completely gouged and scored them badly. He then told us it would be repaired with a scratch repair rather than replacing the damaged areas.Yet nothing has came of the repairs to our house, NO Communication -NO Reply-Damaged Brand New Kitchen =Avant Homes / Ellis Kitchens...Would someone care to contact me regarding the damage which is still in contract to be fixed.

I have been using JT Ellis for their bathroom furniture for a while. The quality is great, with numerous colour options to suit any style. They have a wide range of high-quality budget items and some gorgeous more luxurious door styles in the 1891 range. Our contact at JT Ellis, Evan, is incredibly helpful. He has provided full training and is always on hand to answer any questions that might arise. I would always recommend JT Ellis due to their units high quality and rigorous quality control checks that ensure we never have to return any items due to damage.

We recently renovated a cottage and approached Ellis to do the design. We had our own installation team, as we’re aware they do not do installs. I can only say how wonderful they were, during the design process and accommodating us when we kept changing our mind, and very attentive from start to finish. The kitchen looks stunning! Very happy.

I purchased bedroom and lounge furniture for my parents who, at short notice, were entering assisted living accommodation. I need to thank the national account manager, Jason Bloom, who personally ensured that samples of finish were quickly provided and that my subsequent order was delivered in time for Mum and Dad’s move. The furniture, whilst not cheap, is great value for money. It was delivered in packaging that prevented any damage in transit and, once unpacked, it looks great and is of excellent quality. Most important of all, Mum and Dad are delighted. I do not hesitate to recommend J.T. Ellis.