Leicester Terrace Health Care Centre

Best surgery I've had, always there at the point of need, thank you LTHC.

Super efficient team... both in doctors ,nurses and reception...very well organised and professional.. I am really happy to to be on their books...deserves 5 stars!

I saw Dr Kanani on a same day appointment. He was very thorough giving me a physical examination and requesting further tests. Excellent manner and he gave me reassurance about my concerns.

Surprised at the terrible reviews. This GP practice covers a massive area of Northampton. My advice would be to go private if it's that bad, private GP apt costs between £40-£200 depending on length of apt. The receptionists probably get verbally abused on a regular basis which is unacceptable. I was seen yesterday by Dr Ayaaz Multani, he was very thorough with his assessment, I wasn't rushed, he's clearly a very experienced Doctor. He's a credit to the practice and so is the receptionist who got me the apt, she went above and beyond. The NHS is at breaking point, please don't take it out on the staff that's over worked and under appreciated, they are all doing there best. Where would we all be without them?!

Totally great experience. Reception staff efficient and friendly. Also other nurses excellent as well. They always call you back quickly as promised. Waits on phone, much less than other surgerys I have used. Place spotlessly clean.Full marks.

Has to be the worst surgery every, it is almost impossible to book an appointment with them and reception staff are just rude, they often just hung up on you.. I was trying to get an appointment since coronavirus, they refused every time. I had to go private and spend several thousands, doctor said that with my condition I would need blood tests once or twice a year, and tried to contact my GP to advise this, so they can book it in, receptionists just hung up on the doctor. Doctor then wrote a letter to my GP, they ignored it. I am trying to make an appointment to speak to a GP to see if blood tests can be arranged. They never book me in, saying that this is not urgent and they will not book me in, as they only have same day appointments"

I’d give it less than 1 if I could. When I was around 16 I went to the doctors in excruciating pain and explained how I’m unable to do any activities or even sleep because the pain was so bad. I was adamant that it was sciatica due to a fall that had happened. Despite showing all the symptoms the male doctor laughed in my face, I literally mean laugh. He told me I’m “too young to have sciatica” and told me to go and lift weights at the gym. Me being young and naive I listened, yep you guessed it my back went in the gym leaving me bed bound for a few days. I had to keep pushing to eventually get referred to physio. My question is, how can you just throw medication at someone and refer them to physio without any type of scan? Surely that is dangerous and could potentially aggravate the problem more. Which it did, physio would leave me bed bound for a couple days after.This experience has put me off ever going to the doctors. It’s not the first time this doctor has shamed me, I have a few health problems and I dismiss them now due to this joke of a place. Not to mention I found my own mother dead a few months ago because no one listens at this s**t excuse of a doctors surgery. All of you that have had good experiences are very lucky, it’s a miracle how anyone has anything good to say about this joke of a place.Don’t even get me stared on the reception, maybe start with hiring people who actually have empathy. As someone who works in healthcare this place needs a whole new system, it’s absolutely appalling.

Hi have been trying to get a doctors appointment if your lucky some one answers the phone and is rude and say no more appointments today try tomorrow

Im quite new to the clinic however I've had quite a few not that great experiences" with different GPs and I must say that I am very pleased so far with this place."

Every single time I've phoned up this surgery, it's always ended in pointless arguments with the rude receptionist that works there. The receptionist never lets you speak, rants and then just hangs up on you. I've tried multiple approaches to be polite and get the receptionist to book a triage appointment and none of them have worked.