Chester Road Funeralcare

This used to be a good funeral provider but sadly not anymore. The whole process was rushed, curt and they were only interested in the money. During my appointment I wasn't even offered a chair. I was dealt with by the receptionist who wasn't interested, didn't know any relevant information so she couldn't answer my questions and she was ticked off when I wanted to read the paperwork. A few days later I was called by their bereavement support service and all they wanted to do was sell me legal services and ended the call quickly when I didn't want to give them my personal financial details. They were only interested in turning someones death into a quick buck. EDIT: I have today received a phone call from the business saying that they expect me to collect the ashes myself even though they charged me £100 to have them delivered to my home!

Staff very helpful and pleasant

Exceptional service from this funeralcare . Polite and considerate staff nothing too much trouble . Dealt with our mothers funeral 2019 service so good went back to co op to deal with dads funeral . Would not hesitate to use this company again five star plus .