Underwoods Motoring Tiptree - Vauxhall Ford

Always used Underwoods Tiptree for my serving needs and even sales. My wife also has her car looked after here. Never had any issues. Always great and clear service from reception right the way up to collection.

Bought a Grandland X from you and are very pleased with it. Thanks to Ashley for all the help and advice during the process .

Recently purchased a Crossland X. David Riddlestone was so helpful and found me the perfect car for my budget and spec requests. Very happy with my car.

Fantastic service from Wayne today when I called in at near to closing because of a noise in my rear wheel. Arranged very quickly for the mechanic to investigate and remove the smallest of stones!! Wouldn’t charge me and made my elderly parents comfortable whilst sorting my problem. Thanks so much for your compassion and kindness. Very much appreciated

Ŕecently purchased a Crossland x which is brilliant, mr David riddleston was excellent in every way conducting the sale of the car really pleased with the service received. Thank you.

Good trusted garage used since 2017, nice friendly people to deal with.

I have always bought my car here since moving to the area - I do quite a few miles so will have two services a year. Always thought it was great, well priced servicing, nice staff.However the last visit wasn't so good, I was there for approx 2 and a half hours and wasn't offered a drink.I'm not sure if a certain member of staff was on holiday and she was being temp covered, but she would also call to see how the apt went. There wasn't a call after this visit so I can only guess they are too busy to focus on customer service.On the way to the service a warning light came on.When checking in at reception I told the receptionist about the light and asked if they could have a look, baring in mind I was paying over £350 for the major service I thought this was reasonable. I was told they will if they have time.2 and a half hours pass and my car is ready. They didn't check the error code as the mechanic apparently wasn't trained to do so.Was told I can pay £90 for them to have a look but they would need my car for the rest of the day.If I was told this originally I would have probably accepted the extra charge and had the checks done. Not sure why this wasn't offered to begin with.Credit to the service manager he did try to do his best but I feel the receptionist was rude and defensive.Will look for an alternative garage in the future.

We purchased a Vauxhall Crossland X from yourselves recently and are extremely happy with it.David ensured the whole process was lovely and smooth.Thank you.Vanessa and Ian Bown

had my car mot'd here and came out with an advisory for aftermarket suspension when in fact the Vauxhall Corsa Nürburgring vxr comes as standard with Bilstein suspension to be honest disappointed considering they specialise in Vauxhalls rather worried it now may effect my insurance

We picked up our new car from Underwoods Tiptree the car was immaculately presented and the service from the team was great.